Zips Car Wash

4.1
1472 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
6401 Nieman Rd, Shawnee, KS
66203, United States

Hours

Reviews

4.1
1,472 reviews
5 stars
870
4 stars
241
3 stars
114
2 stars
59
1 star
188

What are people saying?

AI-generated from recent customer reviews

Equipment Issues

Numerous customers reported that many car wash bays and vacuums were out of service or malfunctioning, leading to frustration.

Customer Service

While some customers praised the staff for being friendly and helpful, others reported rude behavior from attendants.

Management Changes

Feedback indicated that the new management has led to a decline in service quality and maintenance of the facility.

Payment Problems

Many customers expressed dissatisfaction with the cashless payment system and malfunctioning credit card machines.

Overall Cleanliness

Several reviews mentioned that the facility is dirty and in disrepair, impacting the overall customer experience.
  • CB
    Cindy Biddle
    Nov 11, 2025
    2.0
    Yes, I have been a member at this car wash since twenty two.I have a brand new car that year, and I intend to keep it looking that way. For the last six months, I have had issues with the car wash being down 41 reason or another.And I come as much as twice a week sometimes... And the exterior dryer for the car has been down for a good two months.So what am I paying for I go through the car wash and the car wash the dryer?Didn't hardly a dot of water off my car.I had to wipe the entire thing down and went a twelve inch.By twelve inch special cloth for my car is totally soaked that upsets me plus I get a renewal in the middle of coming.And I go ahead and renew, but I get this kind of situation.Each and every time when I come to your car wash. I was in sales for many years.And my whole thing that made me very popular with my customers was my service.You have good people that work here are trying to provide a good service, but they do not have the capabilities at their level to do.What is necessary to be done?I would very much appreciate it if it gets done. My name is cindy c I n d y bittle b I d d l e I live here in shawnee.Kansas, I do.Hope you take it to the top person that can get this car wash up and going.What it should be doing.
  • SW
    Sam West
    Nov 3, 2025
    3.0
    The so called manager at Zips car wash was extremely unhelpful and quite frankly she was Acerbic. She was dismissive. Completely unnecessary for what i considered two reasonable questions. But I did get help with another employee on a later date which she not only helped me with my issue but had me rolling in the end. Kat was remarkable her solicitous was affable. Good come back after dealing with obnoxious behavior for the first lady..
  • JJ
    Josh
    Oct 28, 2025
    5.0
    Great car wash Miranda and Kat were very helpful
  • JM
    Joel Munoz
    Oct 5, 2025
    1.0
    No coin or cash , half of the bays are closed , wands are heavy and have little to no pressure. The dryer was out of service. Not the best car wash for area
  • SG
    Sean Garvin
    Oct 4, 2025
    1.0
    Going down hill fast only 2 bays open only 2 of the 10 vacuums working. No more cash quarter machine. Credit card readers don't work

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash offers quick and convenient express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 6401 Nieman Rd, Shawnee, KS 66203, USA.