Safelite AutoGlass

4.1
346 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Shawnee area, turn to Safelite AutoGlass . Those in central Shawnee or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 10306 Shawnee Mission Pkwy, Safelite AutoGlass Shawnee repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
10306 Shawnee Mission Pkwy, Shawnee, KS
66202, United States

Hours

Reviews

4.1
346 reviews
5 stars
245
4 stars
25
3 stars
7
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quality of service provided by technicians, highlighting professionalism and efficiency.

Customer Experience

Overall, customers reported positive experiences with friendly staff and effective communication, although some noted issues with scheduling and follow-up.

Cleanliness Issues

Several reviews mentioned that vehicles were returned with glass shards and debris inside, indicating a lack of attention to cleanliness during service.

Pricing Transparency

Customers expressed frustration over unexpected price increases and lack of clarity regarding costs during the service process.

Appointment Reliability

There were multiple complaints about missed appointments and poor communication regarding scheduling, leading to customer dissatisfaction.
  • SW
    Stephanie Wilson
    3 days ago
    5.0
    The staff were kind and friendly. Extremely professional and proficient. I will return if additional services are needed!
  • CA
    Carol Austin
    Nov 12, 2025
    5.0
    It was easy and i didn’t have to leave my home. The technician was very good and informative
  • TH
    Tom Hoelting
    Nov 11, 2025
    4.0
    Dealing with Safelite was, for the most part, easy and painless. The only issue I had was with scheduling. First they give me a (4) hour window 8am-12pm for arrival, then proceed to wait until 11:30 to call and let me know that he is running behind, still working on his first windshield of the day and that there would still be another ahead of me. Finally he showed up around 2:30pm, finishing up after 3pm. The installer was nice and professional, just late. I would suggest planning ahead, making sure you have time after the appointment hours just in case they run late again!
  • DJ
    Dave Rudolph (Jarppi1893)
    Oct 26, 2025
    2.0
    Had to get a rear window replaced on my 2016 Toyota Prius. I left it there over the weekend, since I was not in a rush to get it back. They called me and told me I ordered the wrong window when I scheduled the service, which wasn't true, since you can only order 1 rear windshield for that specific car. When I picked up my car, everything was done and ok, but they surely didn't bother vacuuming up the glass shards inside the car, or in the hatch. Everytime I open it now, I can hear shards just flying around inside of it. Should've really gone to a different glass place.
  • JD
    Jennifer Day
    Oct 7, 2025
    5.0
    I drive a Jeep Wrangler. As most Wrangler owners know, windshield replacement is not uncommon with our vehicles. I got hit with an unknown object while driving through downtown KC at 1 p.m. on a Thursday afternoon, and the impact caused immediate cracking that spread really quickly. Frustratingly, I was scheduled to drive 350 miles/5 hours west the following morning, so I needed a fix quickly! I was able to make an appointment through the Safelite website at the Shawnee location for Friday morning at 10 a.m. I was even able to get the claim submitted through my insurance via the Safelite website, which is great because the newer Wrangler windshields are much more expensive than the ones I replaced on my 2014 and 2019 versions! Service was started on time, and my car was done in about an hour and a half. I was able to sit in their waiting room area and work while I waited...wifi was adequate for working in my Google drive. Customer service was stellar across the board. They were busy in there, cranking out multiple fixes throughout the time I was waiting. They were friendly and helpful with everyone I heard them speaking to. While I usually go through my Jeep dealership for this kind of situation, I will 100% use Safelite again in the future! (Although I really hope I won't need to. >.<)

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Shawnee provide?

Safelite AutoGlass offers auto glass repair and replacement services including windshield chip and crack repair, door and side glass replacement, power window repair, and windshield wiper replacement.

Where is Safelite AutoGlass located in Shawnee?

It is located at 10306 Shawnee Mission Parkway, Shawnee, KS 66202, USA.