Jiffy Lube

4.6
593 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SHAWNEE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11703 West 63rd Street, Shawnee, KS
66203, United States

Hours

Reviews

4.6
593 reviews
5 stars
491
4 stars
36
3 stars
16
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers consistently praised the quick turnaround time for oil changes and other services.

Customer Service

The staff was frequently described as friendly, professional, and helpful, contributing to a positive customer experience.

Quality of Work

While many reviews highlighted thorough and efficient service, there were some concerns regarding the quality of work and attention to detail.

Communication Issues

A few customers reported problems with communication, particularly regarding service details and upselling.
  • DF
    Dawson Field
    Jan 2, 2026
    1.0
    They stole a $50 oil drain plug from me. I went in for my last oil change as I didn't have time to do it myself at the time. At the time I had a pricey fumoto oil drain plug that has a valve on it for easier oil changes. Their tech either stole it or broke it and said absolutely nothing to me about it probably assuming I was too ignorant to know. Either way, incredibly dishonest people.
  • RF
    Roman Forty
    Dec 30, 2025
    5.0
    Pulled up no cars in line within a minutes the lady was out there helping me, got my truck in, explained everything and was transparent, done and out in less than 30 min. Insane, great experience. Never going back to the dealer jiffy lube it is.
  • KN
    Kayla Northrop
    Dec 19, 2025
    5.0
    I appreciate how fast I am able to get in and out for an oil change! And being able to get my tire pressure checked and air in the winter cold is invaluable!
  • JG
    Jennifer Gannon
    Dec 17, 2025
    5.0
    Excellent service at 8 am on a Wednesday. I was in and out in 20 minutes. The team was friendly, efficient, and knowledgable, worked together well to get the job done. Got a new air filter, but no pressure to buy other things I didn't need. This is absolutely my new go-to for oil changes.
  • TP
    Tom Page
    Dec 9, 2025
    1.0
    After my wife went here for an oil change, i was driving the car later that day, and the lower engine splash shield became detached on the front and both sides 1 mile from my house, and upon getting up to 50 mph. It was only attached along the back now, and the air flow was causing it to bounce repeatedly and violently, up and down from the pavement, and back up to the car. I had to limp it 20 mph, with my emergency flashers on, back to this shop to get it fixed. The supervisor, Jose tried to tell me that "3 screws came loose". I told him "that's impossible, because it has 13 screws attaching it, and it came detached on 3 sides", and "they don't just come loose, because they screw into plastic nuts". So then he changed his statement to "3 screws were MISSING". I told him "that's still impossible because it has 13 screws attaching it", and that "it had to have a lot more than 3 screws missing". (there are 9 screws attaching the front and sides) I used to change the oil on all of my vehicles myself, and i also replaced this splash shield and all of the hardware in March 2023, at a cost of $55 for the shield, and $22 for the hardware, because it was damaged when we bought the car. So i know what i'm talking about. I made Jose aware of this. Jose WRONGLY assumed i didn't know anything. My wife said they weren't even busy and got her right in and out, so there wasn't even any reason to be in a hurry, and not replace all of the hardware. Jose was also under my car a lot longer than needed just to replace some missing screws, so i was sure that i was going to find the shield still had issues, but wasn't told that by Jose. Upon looking at it at home, i found that he did the BARE MINIMUM to replace the shield, and it STILL had 5 missing screws, and several of the clip-on plastic nuts were also missing I expected to be offered SOMETHING from them for this fiasco, but got nothing. When i asked the female there about not being offered anything, she said "i apologized for it". But no apology from supervisor Jose. Oil changes are what you do every day! This should NEVER happen to anyone! Are they using the correct synthetic oil i ask for, and the correct amount? Are they even completely draining the oil? I HIGHLY DOUBT IT. They proved to me they can't be trusted to do an extremely simple job, then lied to me about it, and i'll be changing my own oil again from here on.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service