Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
164 reviews
5 stars
123
4 stars
10
3 stars
9
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting individuals like Mike and Griffin for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with being in and out in a timely manner.
Honesty and Transparency
Numerous customers appreciated the honest assessments and lack of pressure to upsell unnecessary services, fostering trust in the business.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays, miscommunication, and feeling pressured into additional services.
Quality of Work
Overall, customers felt confident in the quality of repairs and services provided, often noting improvements in vehicle performance after service.
- JPJacob Petrak2 days ago5.0These guys are good, honest people that do great work. I'll be doing all of my service work here from now on.
- JBJamie Van BrocklinJan 4, 20265.0I had a great experience at Goodyear getting new tires and an oil change. The service was efficient, and everything was explained clearly from start to finish. Mike, the manager, was especially friendly and professional—he made sure I felt taken care of and answered all my questions. It’s refreshing to find a place with both quality work and excellent customer service. I’ll definitely be coming back and recommending this location to others!
- LSLindsay SilversJan 4, 20265.0Dropped a family member’s car off for service, and Mike K assisted with the intake process. He was professional, respectful, and made the drop-off seamless. Would recommend this Goodyear, and I’ll definitely be going with my own vehicle in the future should I need service.
- WWWilliamJan 4, 20265.0Can’t stress enough how much I recommend this location. The honesty, cleanliness and overall experience are fantastic. I really appreciate the Manager and Service Manager are great guys and I will 10/10 recommend this place to anyone!
- BJBruce JohnsonDec 20, 20255.0This morning I had a tire that was low and found the culprit, a nail. Luckily it was near the middle of my tire so I knew it could be patched. We are pretty new to this side of town but saw there was a Goodyear location not too far away. Knowing it was Saturday I assumed my odds of getting it worked into their schedule weren’t very good, but I stopped by anyway. Nick, the service manger, told me it would be a quick fix and would work me in. To make a long story short I was back on the road about 20 minutes later. The nail that was capable of ruining a nice Saturday actually helped me find the place I’ll be going for my next set of tires. Thank you Nick and Goodyear.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Shawnee provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and general mechanic services.
Where is Goodyear Auto Service located?
It is located at 5636 Hedge Lane Terrace, Shawnee, KS 66226-2255, United States.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
The service is closed on November 27 and December 25 but open from 8:00 AM to 5:00 PM on December 24 and December 31.
Does Goodyear Auto Service accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Can I pick up my tire order in-store at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for tire orders.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have wheelchair accessible entrances and restrooms for customer convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation URL on their official website.
What nearby dining options can customers visit after their auto service at Goodyear?
Customers can enjoy nearby restaurants such as KFC, Taco Bell, Abelardo's Mexican Fresh, East China, and China Blue after their visit.
Are there any nearby fitness centers close to Goodyear Auto Service?
Yes, Top Tier Fieldhouse and Kansas City Strength & Conditioning gyms are located nearby for customers interested in fitness activities before or after their service.