Advance Auto Parts

4.3
334 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11818 Shawnee Mission Pkwy in Shawnee offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11818 Shawnee Mission Pkwy, Shawnee, KS
66203, United States

Hours

Reviews

4.3
334 reviews
5 stars
207
4 stars
80
3 stars
21
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers appreciated the store's good inventory and ability to find the parts they needed, although some reported issues with online stock accuracy.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about unprofessional behavior and lack of assistance from some staff members.

Store Cleanliness

Several customers noted the store was clean and well-organized, contributing to a positive shopping experience.

Pricing and Promotions

Customers found the prices competitive and appreciated the rewards program, although some expressed frustration over pricing policies.
  • TJ
    Tro Willie Jag
    2 days ago
    5.0
    I was assisted by Fred today at this location, the knowledge, help , and customer service was excellent .
  • GH
    Gregory Heim
    Oct 12, 2025
    4.0
    Friendly, helpful, knowledgeable.
  • BP
    Bernadette Pinter
    Oct 5, 2025
    5.0
    When I called the store, a lady (I believe her name is Jessica) answered the phone and was helpful. When I arrived at the location minutes later, she was clearly and patiently helping train another employee. She then talked me through hooking up to read the stored code from a check engine light. This person was kind, patient and clearly knows her stuff! As I explained what I have gone through so far with this recurring error code, she asked all of the questions (and knew what she was talking about). She asked every question that my regular mechanic had already asked/addressed (plugs? coils? Pcv valve?) I applaud her knowledge. Unfortunately, I'm in dealership hands now (bc of possible warranty coverage) but her reading the code make me feel more confident when I go back to the dealer...again.
  • HP
    Hugo O. Perez
    Aug 28, 2025
    5.0
    Fred was very helpful in troubleshooting my problem and driving me on how to resolve my Hi Lights issue after purchasing new Hi Lights bulbs. Thank you for his excellent customer service
  • AW
    Anna Will
    Jul 27, 2025
    5.0
    Wow, Fred (general manager) went above and beyond to provide great customer service!! I was so impressed. I went in, looking for a foam application pad. The clear coat finish on my car hood is damaged. He willingly provided feedback and advice on next steps. I should have come here way sooner! In the end, his store didn't have the product I needed in stock (but he sent me down the street where they have it at another Advance store). My point is, he didn't financially benefit from giving advice. I will come here next time I need something. Thanks so much, Fred. I've been floundering on next steps, and you provided such helpful feedback.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*