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Waterway Carwash

3.9
(462 reviews)

Business Details

12100 College Blvd, Overland Park, KS
66210, United States
(913) 339-9542
https://www.waterway.com/locations/overland-park-north/

About

Car WashWaterway Gas and Wash Co.
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort. From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience. The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Waterway Carwash
12100 College Blvd, Overland Park, KS
66210, United States

Hours

Reviews

3.9
462 reviews
5 stars
267
4 stars
66
3 stars
24
2 stars
30
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with many expressing dissatisfaction over incomplete cleaning and attention to detail.

Staff Attitude

The staff is frequently described as friendly and helpful, contributing positively to the customer experience.

Value for Money

Many customers feel that the prices are high relative to the quality of service received, leading to frustration and disappointment.

Consistency Issues

Several reviews highlighted a decline in service consistency, with some customers noting that their experiences have worsened over time.
  • MM
    Matt McLaughlin
    Feb 21, 2026
    1.0
    Extremely slow. Not busy. Been here for 42 minutes that is way too long. Watching the workers not focus on their job. Too much time talking not enough time working. I am out. I can do this myself in half the time for 1/3 the cost. Place had gone way down hill.
  • LN
    Larry Nelson
    Feb 8, 2026
    3.0
    Visited Express Wash ($10 wash) 2x today and got car front sprayed by attendant once - second time nothing. Should be a bit more consistent (I've even had them to do front and back which is great). I know it depends on which kid is filling the role but seriously, wash prices keep going up - service goes down. It's obvious the kid doesn't care, but the customers do.
  • MG
    Michael Gabel
    Dec 31, 2025
    1.0
    The seller at the front told me I’d get a wipe down and rim cleaning if I paid more. Then I get to the other side of the car wash and the team lead tells me I get neither of the things I paid for. Scam. Waterway has fallen off.
  • GF
    Gina Foulks
    Dec 27, 2025
    5.0
    Friendly, knowledgeable staff. Great prices. Car was spotless.
  • BH
    Bobbie Hoff
    Oct 22, 2025
    2.0
    Terrible job - will never go back!! I paid for an interior clean only to be told that only involves wiping off the dashboard!! What a rip off!! This place used to be fairly good - whoever took over should leave it to the professionals who take pride in their work.

Frequently Asked Questions About Waterway Carwash

What types of services does Waterway Carwash offer?

Waterway Carwash offers full-service car wash services, gasoline from major brands, snacks, drinks, and other convenience store items.

What are the operating hours of Waterway Carwash on weekdays?

Waterway Carwash is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.

Brand Certified Facts from Waterway Carwash

This information is certified by Waterway Carwash and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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