Business Details
About
Car WashWaterway Gas and Wash Co.
Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.9
459 reviews
5 stars
266
4 stars
66
3 stars
23
2 stars
29
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent cleaning quality, with many stating that their cars were not thoroughly cleaned despite paying for full service.
Customer Service
The staff is frequently described as friendly and helpful, with some employees going above and beyond to ensure customer satisfaction.
Pricing Concerns
Several reviews mention dissatisfaction with the pricing relative to the quality of service received, with some feeling that the costs are too high for the level of cleaning provided.
Attention to Detail
Many customers expressed disappointment regarding the lack of attention to detail in the cleaning process, noting missed spots and inadequate interior cleaning.
- MGMichael GabelDec 31, 20251.0The seller at the front told me I’d get a wipe down and rim cleaning if I paid more. Then I get to the other side of the car wash and the team lead tells me I get neither of the things I paid for. Scam. Waterway has fallen off.
- GFGina FoulksDec 27, 20255.0Friendly, knowledgeable staff. Great prices. Car was spotless.
- BHBobbie HoffOct 22, 20252.0Terrible job - will never go back!! I paid for an interior clean only to be told that only involves wiping off the dashboard!! What a rip off!! This place used to be fairly good - whoever took over should leave it to the professionals who take pride in their work.
- RTRobert ThompsonOct 20, 20255.0Great team of workers.
- JPjoe phillipsOct 20, 20255.0They always do a great job here. Everyone is friendly and hardworking I am a traveling salesman and I am hard on my car and it always looks brand new after my weekly wash.
Frequently Asked Questions About Waterway Carwash
What types of services does Waterway Carwash offer?
Waterway Carwash offers full-service car wash services, gasoline from major brands, snacks, drinks, and other convenience store items.
What are the operating hours of Waterway Carwash on weekdays?
Waterway Carwash is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays.
Where is Waterway Carwash located?
Waterway Carwash is located at 12100 College Blvd, Overland Park, KS 66210, United States.
Which payment methods are accepted at Waterway Carwash?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair accessible entrance, parking, seating, and restrooms.
How can customers contact Waterway Carwash for support or inquiries?
Customers can reach Waterway Carwash via email at customerservice@waterway.com or by phone at +1 913-339-9542.
Does Waterway Carwash have an online presence where I can learn more?
Yes, Waterway Carwash has a website at https://www.waterway.com/locations/overland-park-north/, a Facebook page at https://www.facebook.com/WaterwayCarwash, an Instagram handle @WaterwayCarwash, a Twitter handle @WaterwayCarwash, and a LinkedIn profile at https://www.linkedin.com/company/waterwaycarwash/.
Which nearby gas stations can customers visit close to Waterway Carwash?
Customers can visit the nearby BP gas station which also offers convenience store items and automotive parts and accessories.
Are there nearby dining options customers can visit before or after a car wash?
Yes, nearby dining options include Gert's Grille (American restaurant and bar), Starbucks coffee shop, Boston Market, Rice Garden (Chinese restaurant), Hawaiian Bros Island Grill, Saturday Indonesian Special in KC, and Scooter's Coffee café.
What nearby beauty and spa services are available near Waterway Carwash?
Nearby beauty and spa services include Styled By Natalia, Hair by Pooja, Wave Review Salon, Salon 119, and GlamZone Salon, offering hair and beauty services.