Jiffy Lube

4.3
442 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OVERLAND PARK. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
11940 Riley St, Overland Park, KS
66213, United States

Hours

Reviews

4.3
442 reviews
5 stars
322
4 stars
39
3 stars
12
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.

Efficiency

Several reviews highlighted the quick service, with many customers noting they were in and out in a timely manner.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and management, leading to dissatisfaction.

Professionalism

Technicians were frequently described as knowledgeable and thorough, with some going above and beyond to assist customers.

Concerns with Upselling

A few customers expressed concerns about perceived upselling tactics and service quality, indicating a need for improved transparency.
  • LW
    LeShea Wright
    Dec 28, 2025
    5.0
    I just appreciate the excellent customer service and attention to detail. Had me in and out, and i love that!!
  • GN
    Grant Nelson
    Dec 26, 2025
    5.0
    I typically stay away from these places, but I had a surprisingly good experience. The dudes were personable, patient, and kept me updated on their progress while I waited in the lobby. When the brake fluid flush was completed, they asked me to check the brake pedal pressure. When I told them the brakes felt "mushy," they simply put my truck back on the lift and bled the brakes again. Overall, the wait time and final fee were very reasonable. I'll be back when the time comes.
  • EK
    Emily King
    Dec 25, 2025
    5.0
    I had to stop in on Christmas Eve morning because I had a throttle sensor issue with my car. The guys there were so kind, helpful and explained everything to me about the work they were doing. I was so impressed by the service and kindness. Thank you JL!
  • LB
    Laura Bonk
    Dec 23, 2025
    5.0
    This is by far the best Jiffy Lube location in the area! Dashaun was super kind and efficient despite the busyness of the day. I watched him interact with several customers and he always did so with kindness and respect. He was literally running from vehicle to vehicle to make sure everyone was attended to. I HIGHLY recommend this location and this team!
  • SF
    Scott Fowler
    Dec 23, 2025
    5.0
    The gentleman in your shop are friendly and professional. I normally take my car to the dealership for service; however, I’ll be bringing it in to Jiffy Lube more often at the location in south Overland Park.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service