Enterprise Rent-A-Car

3.9
487 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Overland Park, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 107th & Metcalf location today.

Location

Enterprise Rent-A-Car
10661 Metcalf, Overland Park, KS
66212, United States

Hours

Reviews

3.9
487 reviews
5 stars
294
4 stars
67
3 stars
15
2 stars
21
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.

Reservation Issues

Frequent complaints about reservations not being honored or vehicles not being available upon arrival.

Cleanliness and Maintenance

Concerns raised about the cleanliness of vehicles and maintenance issues, including cars with service lights on and not properly cleaned.

Communication

Customers noted poor communication regarding reservations and policies, leading to confusion and dissatisfaction.

Positive Experiences

Several customers shared positive experiences with specific staff members who provided excellent service and support.
  • TW
    tami ward
    6 days ago
    5.0
    Just want to say thank you all for a very hard time I was going through with my own car being in the shop. Everyone was so polite and caring
  • DT
    Danna Turk
    6 days ago
    5.0
    I had written a bad review, once I contacted Jaden the GM over there and explained to him my situation. He kindly helped assist me and put me in a nicer vehicle (cleaner). He took the time and such good care of me and I couldn’t be more grateful than that. So I am editing it back to 5 stars because he honestly deserves it. Very respectful young gentleman!
  • GR
    Gregory Roberson
    Nov 12, 2025
    5.0
    extremely polite and friendly. Rental was fantastic. the 107th and Metcalf location in OP, KS even has Sunday hours!
  • GH
    Georgia Hodgden
    Nov 11, 2025
    1.0
    Second time at this location I have showed up with a reservation but they have no cars. I was not alerted beforehand so came all the way here because no one called or emailed me to let me know. Do not rent from this location! It’s too risky.
  • ME
    michelle elbert
    Nov 3, 2025
    5.0
    This location was kind of slow but once I got someone the process was. Quick. I stood for 5 min without being acknowledged. She told me it was because of short staffing. I still feel like when he left to clean a car he should of communicated that. This generation of young people and their , lack of communication is why I choose budget at times. Car was clean inside. I rewashed myself

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Overland Park, KS?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Overland Park?

The Enterprise Rent-A-Car location is at 10661 Metcalf, Overland Park, KS 66212.