Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Overland Park, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 78th & Metcalf location today.
Location
Hours
Reviews
4.2
330 reviews
5 stars
228
4 stars
34
3 stars
12
2 stars
12
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, noting their professionalism, kindness, and efficiency.
Quick Process
Numerous reviews highlighted the quick and seamless rental process, including fast check-in and check-out.
Mixed Experiences
While many had positive experiences, some customers reported issues with vehicle availability and unexpected charges.
Staff Recognition
Several customers specifically mentioned individual employees by name, commending their outstanding service and support.
Vehicle Quality
Most reviews indicated satisfaction with the cleanliness and condition of the rental vehicles.
- CMCasey McdonaldJan 2, 20265.0Ok so the customer service I received on literally every occasion while I rented a car through enterprise for nearly a month was insanely wonderful and helpful. These folks who’ve helped me at the 7800 Metcalf Ave location in Overland Park, KS are incredibly smart, quick, attentive, helpful, thorough, and* kind, and compassionate. You can tell when you go into the physical location that they are confronted with stressful and busy challenges, possibly frequently because I saw it each of the times I came in and sometimes when the phone lines were busy, but these employees were incredibly professional and maintained such a powerful flow, making sure everyone, every phone call, and myself were helped through and through. I’d be very proud and grateful to have this kind of staff under my care as a manager or within any leadership role in this company. Two things I want to share, however, one: I hope this location isn’t understaffed, and if so, I hope more positions are filled soon to help this team out, and two: I hope the staff at this location are being paid greatly for the work and services they dedicate and provide for this enterprise location and company. Thank you!!
- TPTim PhelpsDec 31, 20255.0I rent from this Enterprise location about every three weeks, and the experience is consistently great. Jordan has helped me multiple times, and she is excellent every single time. She’s always expedient, genuinely helpful, and takes the time to ask how my rental went. That level of consistency and customer care really stands out. We will definitely keep coming back because of Jordan.
- BGBX GirlDec 31, 20255.0The staff treated me very professionally and very kind and was QUICK SUPER QUICK AND EFFICIENT i was IN AND OUT . AND I LOVE THAT .
- LPLevey PhilpotDec 20, 20251.0They do not refund full deposit, they take unwanted charges out of the deposit refund that you did not approve of . They find ways to over charge what you were told at the time of checkout. Still not getting any understanding of full deposit refund. Poor service and communication to customer at the Overland Park, KS location.
- GCGuillermo Martin del campoDec 6, 20255.0Super good service!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car at 7800 Metcalf in Overland Park, KS offer?
Enterprise Rent-A-Car offers a wide range of vehicles for rent including cars, vans, and luxury cars, with flexible rental options and airport pickup services.
What are the business hours of Enterprise Rent-A-Car at 7800 Metcalf?
The location is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a rental car at the Enterprise Rent-A-Car in Overland Park?
You can reserve a rental car online through their reservation site or contact them by phone at +1 913-383-1300.
What payment options are accepted by Enterprise Rent-A-Car at this location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is Enterprise Rent-A-Car at 7800 Metcalf owned or operated by women and does it offer military discounts?
Yes, this location is owned by women and offers discounts for active military members.
What languages are supported at Enterprise Rent-A-Car in Overland Park?
Services are provided in English at this location.
What nearby automotive service centers can I visit around Enterprise Rent-A-Car at 7800 Metcalf?
Nearby automotive services include Midas for car repairs and oil changes, Firestone Complete Auto Care for tire and general automotive services, and U-Haul at Metcalf for truck rentals.
Are there any car dealerships near Enterprise Rent-A-Car to explore after renting a vehicle?
Yes, nearby car dealerships include Polestar Kansas City, Genesis Of Kansas City, Premier Mazda Of Overland Park, Premier Volvo Cars Overland Park, and Metcalf Auto Plaza.
What nearby places might be useful if I need moving or truck rental services while renting a car?
U-Haul at Metcalf and U-Haul Trailer Hitch Super Center at Metcalf provide truck rentals and related automotive services near Enterprise Rent-A-Car.
What should I know about Enterprise Rent-A-Car's location and reservation details in Overland Park?
Enterprise Rent-A-Car is located at 7800 Metcalf in Overland Park, KS 66204. You can make reservations online via their official website or by calling their main phone number.