Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting excellent communication and responsiveness.
Quality of Work
Many reviews noted the high quality of service and repairs, with customers expressing trust in the mechanics and satisfaction with the outcomes.
Pricing
While most customers found the pricing reasonable and competitive, a few expressed concerns about perceived price gouging on specific services.
Efficiency
Numerous reviews mentioned quick turnaround times for services, with many customers appreciating the promptness in getting their vehicles serviced.
HH
Hattie Holler
Jan 4, 2026
5.0
Burnett’s was timely, informative and answered all my questions without showing frustrations or being condescending. They truly wanted to help find the issue I was having which turned out to be a crack in my gasket which was causing issues with my engine. I’m very happy they caught it. They were thorough and reasonable! I would go back here!
TM
Tyler Murphy
Jan 4, 2026
5.0
I have always appreciated the fast and trustworthy service from the team at Burnett.
TF
Tony Fields
Dec 31, 2025
5.0
Burnett automotive is my go to. They are highly organized and have always done great work for me. They are friendly, accommodating and their place is very clean and comfortable.
DZ
Daniel Zach
Dec 31, 2025
5.0
Jordan and Chad are the best. I've been with location for 8 years and still use them even though I no longer live that area. They've always been honest, provided an understandable breakdown of what needs done.
In 2024, I hit a deer and my insurance preferred shop had no idea why it continued to leak coolant for over a year, fan run high and loud with temp light coming on occasionally. Chad and Jordan stuck to it and figured it out-slow leak that was going to be an add'tl $6k putting my jeep in total loss status. It's a stressfull situation when you know somethings wrong with your vehicle and one shop says we're stumped but not Burnett. Thank you and I will be a customer as long as I am within an hour of this location.
MM
Mary
Dec 31, 2025
5.0
Excellent customer service! Polite, courteous, quick and knowledgeable people! Have used Burnett Auto a couple of times and will definitely continue to use them!
Frequently Asked Questions About BURNETT AUTOMOTIVE INC
What are the operating hours of Burnett Automotive?
Burnett Automotive is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Burnett Automotive located?
Burnett Automotive is located at 12000 W 135th Street, Overland Park, KS 66221, United States.
What services does Burnett Automotive offer?
Burnett Automotive is a tire shop and offers automotive repair and oil change services.
How can I contact Burnett Automotive?
You can contact Burnett Automotive by phone at +1 913-402-9007.
Does Burnett Automotive have an online presence?
Yes, Burnett Automotive has a website at http://www.burnettauto.com and a Facebook page at https://www.facebook.com/burnettautomotive.
What are some nearby places where I can grab a meal before or after visiting Burnett Automotive?
Nearby dining options include Smoothie King, McDonald's, Saki Asian Restaurant, China Panda, Harp Barbecue, and Pizza Shuttle.
Are there gas stations near Burnett Automotive where I can refuel?
Yes, there are several gas stations nearby including Phillips 66, Phillips 66 Gas, Tom Thumb, and Minit Mart.
What nearby shops or services can I visit while waiting at Burnett Automotive?
You can visit nearby places like The HoneyComb beauty salon, Western Union for money transfer services, or Prairie Center shopping center and park.
Are there any fitness or martial arts clubs near Burnett Automotive?
Yes, Premier Martial Arts and Master H C Kim's World Class Tae Kwon Do Center are nearby clubs you may visit.
How does Burnett Automotive compare to competitors?
Burnett Automotive competes with local businesses such as Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro in the automotive repair and tire services sector.