BURNETT AUTOMOTIVE INC

4.9
747 reviews

About

Tire Shop

Location

BURNETT AUTOMOTIVE INC
14857 METCALF AVE, OVERLAND PARK, KS
66223, United States

Hours

Reviews

4.9
747 reviews
5 stars
710
4 stars
15
3 stars
6
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the fast, thorough, and professional service provided by the staff.

Honesty

Many reviews highlighted the business's commitment to honesty, with no pressure sales tactics and fair pricing.

Customer Care

The staff was frequently described as friendly, helpful, and communicative, ensuring customers felt valued and informed throughout the service process.

Trustworthiness

Numerous customers expressed their trust in the business, noting that they felt confident in the repairs and recommendations given.
  • MB
    Mike Blankenship
    Jan 6, 2026
    5.0
    They fit me in with short notice and competed the job as requested. Friendly, fast, and most importantly did a good job.
  • CK
    Cindy Karrow
    Jan 4, 2026
    5.0
    Made the appointment online. Everything was done on time and I waited and was done in a reasonable time.
  • GH
    Gary Hall
    Dec 24, 2025
    5.0
    Not to be cliche but fast friendly and to the point! Don’t try to oversell and get you to buy things you don’t need or need yet! Craig was the ultimate professional and really easy to talk to!
  • CW
    C. Williams
    Dec 13, 2025
    5.0
    After three different places that had tried to figure out the problem my car was having for a year, they were the ones to find the issue and fix it. Don't waste you money on electrical diagnostic @ the rate of $150+ an hour. Take it to Burnett, it was a releif!
  • MA
    Michael Allen
    Nov 29, 2025
    1.0
    On 11/28/2025, I ask Nathan Quaintance, for a regular oil change. What I got was a $82.19 synthetic oil change. Nathan, is a deceitful and dishonest service advisor. If that’s what he does for a regular oil change. What do you think happens when you ask for Brakes, Suspension or Power train service? BUYER BEWARE!!! I wasn't going to add part 2 of this oil change, but since the owner responded I decided to include it. First my car is a 2007 Mazda CX9 not a 2017 Mazda CX3. So it does not require Synthetic oil. The following Friday while driving the oil filter gasket failed. I had to pull off the road into a parking lot, as the oil was flowing from my car. I got under my car and saw the oil was coming from the oil filter at a very steady rate. So I called a tow truck since I wasn't going to drive my in that condition. I had the car towed back to Burnett Automotive where the oil change was done. To make a long story short later that day they called me and said "that the oil filter gasket had rolled", causing the lost of oil. And that they would refund me the cost of the original oil change.

Frequently Asked Questions About BURNETT AUTOMOTIVE INC

What are the operating hours of Burnett Automotive?

Burnett Automotive is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays.

Where is Burnett Automotive located?

Burnett Automotive is located at 14857 Metcalf Ave, Overland Park, KS 66223, USA.