Location.com logo
Brand Certified

AutoZone Auto Parts

4.4
(235 reviews)

Business Details

7631 Metcalf Ave, Overland Park, KS
66204, United States
(913) 748-8063
https://www.autozone.com/locations/ks/overland-park/7631-metcalf-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Metcalf Ave in Overland Park, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Overland Park, KS or call us at (913) 748-8063.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7631 Metcalf Ave, Overland Park, KS
66204, United States

Hours

Reviews

4.4
235 reviews
5 stars
162
4 stars
37
3 stars
19
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Adam, Dennis, and Gracie for their exceptional service.

Product Knowledge

While several reviews noted knowledgeable employees, some customers experienced confusion or lack of assistance regarding specific vehicle issues.

Mixed Experiences

Feedback indicated a mix of positive and negative experiences, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Store Cleanliness

Customers appreciated the cleanliness of the store and the organization of products.

Warranty Issues

Some customers had positive experiences with warranty claims, while others faced challenges with product quality.
  • JW
    Jason Watts
    Jan 29, 2026
    1.0
    Very poor customer service! The black woman was very arrogant and smart mouth and unprofessional!!! I will NEVER RECOMMEND nor will I EVER DO BUSINESS WITH " AUTO ZONE " NEVER AGAIN!!! AND I WILL BE POSTING ALL THIS ON SOCIAL MEDIA PLATFORMS SO OTHERS CAN SEE HOW THIS COMPANY TREATS THEIR CUSTOMERS!!!
  • VV
    Vixani
    Dec 31, 2025
    5.0
    Had a dead battery a little over 2yrs ago and my brother-in-law recommended this place to get a new one. I paid for 3yr warranty on it, just in case. Battery died back on the 19th of Dec (cold day), so we took it back up to claim warranty on it for replacement. Worker there tested the old one and confirmed it was 0% - indeed dead; everything went smoothly getting a replacement. However, for future reference make sure to have even new batteries tested. Went home and put the new battery in and still was having issues with low power and battery save mode in car, as well as difficulty/delay in turning over. Took to mechanic and had negative terminal clamp replaced first as it was corroded from battery acid leaking. They tested the new battery to find it had a bad cell and only 10.7V output for vehicle. Went back to ask just for reimbursement for the additional cost of warranty, as the "new battery" was replaced by another at mechanic shop, and so it was disposed of already. The manager there instead contacted his DM and they gave me full what I paid for the original battery I bought 2yrs ago. All in - this review is to thank them for the excellent customer experience in correcting an issue. Best Regards!
  • BK
    Brian Kilby
    Oct 24, 2025
    5.0
    Helpful needed battery for keyfob

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Overland Park is open from 7:30 AM to 8:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: