Advance Auto Parts

4.4
208 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7525 Metcalf Ave in Overland Park offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7525 Metcalf Ave, Overland Park, KS
66204, United States

Hours

Reviews

4.4
208 reviews
5 stars
145
4 stars
34
3 stars
14
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

The store generally has a good selection of parts in stock, with many customers noting they found what they needed.

Pricing Issues

Some customers reported discrepancies between shelf prices and checkout prices, leading to dissatisfaction with pricing practices.

Installation Services

While many appreciated the free installation services offered, there were complaints about inconsistent service and assistance with installations.

Online Order Experience

Several customers experienced issues with online orders not being ready for pickup, leading to frustration.
  • TH
    Tricia Herring
    Nov 16, 2025
    5.0
    Advanced Auto Parts is so reasonable. The people are so very helpful. Parts are inexpensive and I go there for almost about everything.
  • JB
    J Blake
    Oct 24, 2025
    5.0
    Nathaniel was absolutely amazing! Customer service was not something that I expected out of a parts store. That was until I met Nathaniel. Im not a mechanic by any stretch of the imagination but he walked me through the process of find the right part with precision, expertise and a smile. I felt good when I left the store. I wish I owned a parts store because I would steal him from you. Bravo.
  • EA
    Emily Anderson
    Oct 6, 2025
    5.0
    Very friendly service and the part I ordered online was ready to go. The guy behind the counter was juggling multiple tasks and was still able offer good customer service.
  • DG
    Dominic Gassman
    Sep 21, 2025
    5.0
    Always quick and helpful experiences here. Dylan is really nice and knowledgeable. Prices are fair and rewards program is nice too. Overall, a great shop in a busy area that does solid business.
  • KG
    Kristine Garey
    Jun 11, 2025
    1.0
    Went to pick up a tool, the price on the shelf for my item and all similar items was $3.79. Get up to checkout and it rings up for $10.99! They said the best they could do was 20% off which brought it to $8.79 which is still more than double the original shelf price. Like that’s INSANE. And HORRRRRRIBLE customer service. They (employee and manager) ranted on about how it wasn’t their fault and there was nothing they could do about it. To say I’m upset and irritated is a total understatement.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*