Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Ryan, Dalton, and Sam for their excellent service.
Reservation Issues
Several reviews mentioned problems with reservations, including not receiving the vehicle class booked and lack of communication regarding vehicle availability.
Quick Process
Customers appreciated the quick check-in and check-out process, noting that they were able to get on the road quickly after arriving.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and poor handling of issues, indicating inconsistency in service quality.
Vehicle Quality
Most customers found the vehicles to be clean and well-maintained, although there were some reports of receiving vehicles that were not in good condition.