Enterprise Car Sales

Reviews

• JW

  JOELLE WILLS

  Feb 19, 2026
  5.0
  Adam was amazing to work with was able to answer all our questions and is extremely knowledgeable!! Totally recommend him for your next purchase!!!
• JM

  Jim Mack

  Feb 17, 2026
  5.0
  I got a great car at a great price. Everyone was awesome. Jawan was great to work with
• NM

  Nobody Knows It But Me

  Jan 10, 2026
  1.0
  Do not buy a car from Enterprise — any location. Save yourself the headache. I didnt want the car, my husband did. No man likes his wife saying "I told you so." On delivery - Had to take it back to have the battery replaced. A week later - Had to have take it back to have an alignment. 3 weeks later- Had to get new tires because they put two different size tires on the car Now - EVAP sensor issue causing fuel issues !! THE CARS AT ENTERPRISE ARE NOT QUALITY CARS !! Their website is useless to get help from. Chat - only for car rentals Phone - only send you right back to the dearership Email - none listed or they are buried and hard to find. After having Ian hang up on me, I contacted the BBB, Kansas Attorney General — Consumer Protection Division and Kansas Department of Revenue — Motor Vehicle Division (Dealer Complaint) to make a complaint which doesn't help now. Think long and hard about what you are getting into. The quality of the vehicles and the sales experience are unacceptable. I gave Enterprise a chance this past week and immediately regretted it. The vehicle I purchased was being driven by sales staff who left trash and other things inside the car when we first saw it. That alone speaks volumes about quality control. The questions and thoughts that I has are "How did this individual drive this car after it was ASE-certified? How long was it driven? Did this person take it out off roading and damage the frame or tweek the door?" When a person feels comfortable enough in a vehicle they dont own to leave behind their trash and belongings, it makes me question the care that was used while driving the car. The car was listed with under 61,000 miles and had more than 61,000 that when we took delivery. It was about 400 miles difference between the two. I was told the car would be detailed and delivered with a full tank of gas. The detailing only happened after I complained about the trash, and we still had to stop for gas just to make it home. I also raised concerns about the battery at delivery, which turned out to be a legitimate issue immediately after purchase. Since then, additional mechanical concerns have come up that were not evident during the test drive. When I contacted the location manager, Jacob, and after being on hold for over 20 minutes, I received excuses instead of solutions. Also, I spoke with Austin and was informed that even though we didnt take delivery of the vehicle till a few days after we sign the contact, the 7day/1000 warranty started the day we put the car on hold for us, not on the delivery date. Convenient for them. There is no clear corporate escalation path, so the local manager is effectively the final. At this point, I would rather pay the restocking fee and return the vehicle than continue dealing with ongoing problems. Based on my experience, I do not recommend buying a vehicle from Enterprise. Edit: Look at the AI response. It is the same response that almost every negative review gets. Please contact us THROUGH EMAIL. No customer service number to talk with a live person. No you have to go through email and wait. I am sure my resolution will be "We"re sorry for your inconvenience but you are passed your 7 day return window. There isnt anything we can do" and they will do nothing. for you.
• BB

  Brad Barackman

  Jan 9, 2026
  5.0
  Alex did a great job and was very helpful and professional. 2025 Toyota Corolla Hybrid are very popular and we are happy with our purchase. Keep up the good work Alex.
• AG

  A. Garrison

  Jan 6, 2026
  1.0
  Sold us a car and within a month noticed a bad oil leak. Took it in and were told that there was a coolant leak too and the coolant was empty. I thought enterprise checked their cars before selling them, but apparently not. They're very helpful when getting your money, but once they have it, they could care less about the lemon they sold you. Extremely frustrating.