Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 135th St in Olathe, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Olathe, KS or call us at (913) 390-0235.
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Service Speed
Customers frequently noted quick service, especially for battery replacements and other urgent needs.
Product Knowledge
While some staff were commended for their expertise, there were also complaints about a lack of knowledge among certain employees.
Mixed Experiences
Several reviews highlighted inconsistent customer service experiences, with some customers reporting rudeness or unhelpfulness from specific staff members.
Pricing and Availability
Customers appreciated the reasonable prices and availability of parts, although some expressed frustration over issues with honoring sale prices.
HB
Hector N. Borja
Dec 20, 2025
5.0
Autozone siempre ha sido una tienda de confianza,
En alguna tiendas hace falta personal con conocimientos automotrices para un mejor servicio.
AB
Ann Bourda
Dec 3, 2025
5.0
Definitely Recommend this Autozone!⭐️⭐️⭐️⭐️⭐️
Mechanic Robert M. did an excellent job in replacing my old dead battery with a perfect match to my vehicle. He was extremely kind, polite, thorough, and fast.
I was well taken care of in less than an hour..
Very grateful for Robert M.
Thank you sooo much!!
AO
Athena Orr
Nov 16, 2025
1.0
When a customer calls, and gets hung up on. Naturally, they call back thinking bad connection or something. Upon calling back, to answer the phone yelling and being rude when saying "please hold". Well....maybe being polite and saying that instead of hanging up on the call the first time, then yelling at the customer when they call back.
Don't call this store, clearly their customer service is lacking.
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Jon Agesen
Nov 9, 2025
5.0
Fast service and the right parts
NR
Nicholas Rotert
Oct 21, 2025
5.0
Isaac at the auto parts store is a true gem! His knowledge of cars is impressive, but it's his genuine kindness and willingness to go the extra mile that really stands out. He helped me find the perfect part, explaining everything clearly and making sure I felt confident in my purchase. Beyond his expertise, Isaac's friendly demeanor and helpful attitude made the whole experience a pleasure. He's a rare find, and I highly recommend seeking him out for all your auto needs!