Enterprise Rent-A-Car

Reviews

• KS

  Kathleen Schuler

  1 day ago
  2.0
  I decided to write a review after having several bad experiences. One time I came to pick up a car and they had only ONE person working in the entire place. The poor girl had to check people in at the desk and then go detail the cars herself while there was a huge line waiting. I probably spent 2 hours in there that day. She even still had a hospital bracelet on because she was in the ER the whole previous night. Not fair to her. It seems like they never have enough staff, and the issues with the desk workers having to go detail the customers cars while they wait seems like it happens often. This last time I came in, they told me there was 12 people coming in at the same time as me so I arrived 30 minutes before they opened. There was another customer already out there waiting with a lawn chair! We waited together for 30 minutes and then a woman who walked up right when they opened ended up getting helped before me, even though the workers saw I had been there the whole time. If the workers aren’t keeping track of the order to serve customers, a number system or something needs to be put in place. Almost every time I have gone there I have had to fight for my place in line and ask others not to cut in front of me. I told the girl that I was here before the woman who already got her car and she said “that’s what happens when we are having to work with a skeleton crew” which didn’t really make sense because I wasn’t complaining about the wait, I was complaining about the fact that I got cut in front of after arriving 30 minutes before opening to secure my spot. The girl was not happy that I pointed it out and seemed defensive and sour. But all of this is really just management’s fault because they need to have their store properly staffed and have a number system in place for waiting customers
• LH

  Lonnie & Diana Hodges

  6 days ago
  5.0
  Very good place to rent a car from. The car value and performance was good and the staff was very friendly. In and out in a minimal amount of time.
• DD

  David Delgado

  Apr 24, 2026
  1.0
  Spent money on an Uber to get to my rental appointment only for them to tell me they won’t let me use my debit card unless I have my military orders. No where on the app or website does that state a rule like that. I called customer service and they also said no such policy exists. Terrible service.
• MY

  Matt Young

  Apr 6, 2026
  5.0
  Rented short notice, best price by far and easy pick up and return. Vehicle was flawless.
• DR

  Dennis Roper

  Mar 25, 2026
  1.0
  I have dropped vehicles in every major dangerous city across the U.S. For this location to not offer a key drop due to security reasons is completely unacceptable.

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