Customers consistently praised the quick turnaround time for services, often completing repairs and maintenance in just a few hours.
Customer Service
The staff received high marks for being friendly, professional, and attentive, with many customers expressing appreciation for clear communication and helpfulness.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, noting that issues were diagnosed accurately and resolved effectively.
Pricing Transparency
While many reviews highlighted fair pricing, some customers expressed concerns about unexpected charges and lack of transparency in pricing.
Mixed Experiences
A few customers reported negative experiences, particularly regarding service delays and dissatisfaction with specific repairs, indicating inconsistency in service quality.
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Tami Ehrlich
1 day ago
5.0
Great service! The team at Burnett's is always friendly and help me with all my car needs. Much appreciated!
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Fidelis Onwuagba
Nov 16, 2025
5.0
Got a set of high quality Kelly tyres from Burnett Automotive. They had the best price comparerd to other tire shops, plus they also mounted them excellently at reasonable price with a lifetime balancing and rotation package. Staff are also very friendly and helpful. I highly recommend
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Sylvia Perez Colon
Oct 28, 2025
5.0
Quick service, amazing employees and a very detailed oriented service. The price for the service was really good. My car was cleaned and the technician was super attentive with me. Love this location!!!! Thanks for everything guys.
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Richard Nichols
Oct 26, 2025
5.0
We received a call from Burnett Automotive concerning the repairs needed for our older vehicle. The manager advised us that we could get bye with just replacing it mounts, but it was recommended that we get the struts and springs replaced at same time. We agreed but said it would take a few days before we could pick up the vehicle as we were leaving the next day. About three hours later we were called again and they told us that we could come back and get the car as they had completed the repair! They had not only had the repair completed but it was under the estimate! The car drove perfectly and we were able to have it ready for our trip. Great job!
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Marianne Korten
Oct 23, 2025
5.0
Burnett is so much more than a tire place. They are outstanding at diagnosing what's up with a car, and fix is so that that issue is done with. They even put back little things like ripped out heating distribution plastics or sudden low tire pressure indicator with cold weather. They can schedule you quickly, are super nice, and even have a courtesy shuttle.