Jiffy Lube

4.2
504 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LENEXA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
13520 W 87th Street Pkwy, Lenexa, KS
66215, United States

Hours

Reviews

4.2
504 reviews
5 stars
351
4 stars
44
3 stars
22
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised fast and friendly service, while others reported unprofessional behavior and poor workmanship.

Staff Attitude

Customer experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or dismissive.

Management Issues

Several reviews mentioned poor management and lack of accountability, with complaints about unresolved issues and inadequate responses to customer concerns.

Efficiency

While some customers appreciated the quick service, others reported long wait times and inefficiencies, particularly during busy hours.

Trustworthiness

Concerns were raised about the honesty of services rendered, with multiple customers feeling misled about necessary repairs and service quality.
  • BG
    Benjamin Goodwin
    3 days ago
    5.0
    Great service and very timely!
  • SS
    Susie
    5 days ago
    5.0
    I had a wonderful customer experience with Jiffy Lube today. Very professional and courteous! Will definitely go there for my next oil change.
  • OC
    Odysse_ Customs
    6 days ago
    2.0
    Went to this jiffy lube multiple times early in the morning to be told I needed to go to the Audi car lot because this jiffy doesn’t have the filter.. It was actually a great place and i never had issues getting taken care of. I disliked going else where but it was out of my control so…
  • HM
    Hayden Morasch
    Nov 2, 2025
    5.0
    Just wanted to share with everyone we have recently gone through with new management. I am the assistant manager and the general manager is CJ. We have seen the past reviews and wanted to assure everyone that we are working hard to improve and make sure we turn the store around so that you, your family and friends will have the best experience at JIFFY LUBE. If anyone is in need of an oil change all the way up to brake jobs, tire rotations, spark plugs, injectors, belts, whippers and so much more then come on down to JIFFY LUBE so that we can make sure your car is running right and smoothly. Thank you
  • TD
    Tom D
    Oct 18, 2025
    1.0
    Definitely do no come here. I never experienced a wotst oil change in my life! I should have known why there was no customers on a Saturday afternoon! I didn't go with my guts. Once guy only originally, checked me in! Scanned my car but didn't ask for any of my personal information. I just bought this car and first time visiting Jiffy lube! They didn't do any of the free inspections! The guy seemed like he was drunk or high. They kept changing the price on me. They couldn't when give me a receipt! Do not go here at all! Go-to Valvoline or Walmart or anywhere else. This place is a scam. I should have left but didn't have time to run around!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service