Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to go above and beyond to assist.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers appreciating the minimal wait times and timely completion of work.
Quality of Work
The quality of service and repairs was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Trustworthiness
Several customers mentioned the honesty and integrity of the staff, noting that they provided accurate assessments and did not push unnecessary services.
Appointment Issues
Some customers experienced problems with the online appointment system, leading to overbooking and scheduling conflicts.
NW
n w
4 days ago
5.0
Went in for a set of tires, Adam was extremely helpful assisting me in ordering the set on line & acquiring all the current discounts. Installed the same day! He informed me of potential future services/repairs & costs associated with them. Adam was exceptionally patient dealing with me & went above & beyond to provide quality service. HIGHLY RECOMMEND this Goodyear AUTO center!
ET
Elizabeth Terstriep
Nov 16, 2025
5.0
I had an absolutely terrible time tracking down a main battery and aux battery for my van outside of dealership pricing and by the time I found the components, I couldn't find anyone to install them. Until Adam 🥹 Adam was beyond helpful and even got me taken care of in the hour before closing on a Saturday night. Adam, you will never truly understand what that kindness meant to me. What was going down in the books as an awful day, ended up being an uplifting story I have been telling anyone who will listen. There are good humans in this world. Thank you!!
DM
Dylan Murray
Nov 12, 2025
5.0
I received great service from Kristi at Lenexa KS Goodyear. She was very informative and helped me out a lot!
AC
Alison Cipra
Nov 12, 2025
5.0
We visited the Goodyear Auto Service location in Lenexa, KS, off Woodland Rd and K10 today. Kristie was extremely helpful and was able to answer all of our questions. She was friendly and very knowledgeable. We’ll definitely use this location again!
KD
Kyle Dean
Nov 4, 2025
5.0
I popped a flat tire and limped into their parking lot. They were able to fit me in immediately into the schedule to get it fixed and had the tire I needed in stock on site. Excellent service and experience that got me back on the road as fast as possible.