Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.4
159 reviews
5 stars
128
4 stars
7
3 stars1
2 stars
7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Communication
Many customers praised the excellent communication and updates throughout the repair process, while others reported poor communication and inconsistent information from staff.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked brand new after service, although some expressed dissatisfaction with specific jobs.
Customer Service
The staff was frequently described as friendly and professional, but there were notable complaints about rudeness from front office staff and lack of accountability.
Timeliness
While some customers appreciated quick turnaround times, others experienced significant delays and felt misled about the estimated completion dates.
Trustworthiness
Several reviews raised concerns about transparency and trust, with some customers feeling scammed or dissatisfied with the handling of their repairs.
- CKCorey KnabeOct 29, 20255.0Gerber Collision was A+. The moment I came by for an estimate to the moment the repairs were finished, I was updated and communication was excellent among all staff. I had a carbon fiber piece that was attached to the damaged portion of the vehicle and they were able to match it completely. Also, the rear window needed to be replaced and they were fully able to match the tint that was on prior to the accident. Overall A+ experience Super professional, friendly and very reliable team at Gerber. HIGHLY RECOMMEND
- SSSophia SchippersOct 3, 20255.0I cracked my bumper and decided to get a quote from 3 body shops in the Lenexa area. Gerber was able to get me in the same day for a quote, schedule me in next week and was finished with my car a day earlier than expected. I chose Gerber, not because it was the cheapest. I chose them because I felt Erica, whom I worked with on gathering a quote, listened to me and worked up a quote based on what I wanted. I felt she was honest and she understood how I felt about the situation. I’ve worked with a few body shops before over the years and I can say Gerber was the most communicative and efficient. Hopefully I’m not a returning customer but if I had to be… I’d go to Gerber in Lenexa. (And I’d ask for Erica) 👍
- SBShahrokh BorzoofardAug 29, 20255.0They did a great job on my Kia soul and they have a great customer service as well.
- JBjosh brownJul 18, 20255.0Great service and communication. The team truly cares.
- BCBrandi CawJun 6, 20255.0Gerber collision and Glass was amazing. Communication about my vehicle was awesome. Staff is super helpful and friendly.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
It is located at 9104 Marshall Dr, Lenexa, KS 66215, USA.
What are the business hours for Gerber Collision & Glass?
The business is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays, including certain holidays.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online via their website link provided in their featured message.
Does Gerber Collision & Glass provide any guarantee on their work?
Yes, all repairs come with a Lifetime Guarantee for as long as you own your vehicle.
What forms of payment are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can customers contact Gerber Collision & Glass?
Customers can contact them by phone at +1 913-888-0991 or via email at info@gerbercollision.com.
What auto-related businesses are near Gerber Collision & Glass?
Nearby auto-related businesses include Kansas Coachworks, Cycle Gear, and Kansas City Dents Be Gone, which may provide complementary automotive services.
Are there any home improvement stores close to Gerber Collision & Glass?
Yes, nearby you can find Window World of Lenexa and Teague Electric Construction, useful for home improvement needs before or after your vehicle service.
What recreational or specialty stores are close to Gerber Collision & Glass?
Nearby recreational and specialty stores include Hot Spring Spas of Kansas City, Galls (uniform store), and Flower Baking Co. for bakery items.