Enterprise Rent-A-Car

4.2
336 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Lenexa, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lenexa location today.

Location

Enterprise Rent-A-Car
11942 W 95th St, Lenexa, KS
66215, United States

Hours

Reviews

4.2
336 reviews
5 stars
230
4 stars
41
3 stars
13
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Austin, Fred, and Kayla for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find no cars ready despite having reservations.

Cleanliness and Condition

Feedback varied on vehicle cleanliness, with some customers noting clean and well-maintained cars, while others reported receiving dirty vehicles.

Efficiency

Customers appreciated the quick and efficient rental process, with many noting smooth check-ins and check-outs.

Mixed Experiences

While many had positive experiences, there were notable complaints about poor communication and service failures, particularly regarding reservations and vehicle readiness.
  • BM
    B Marciano
    3 days ago
    5.0
    This location is small but had what I needed. Patrick was very kind and helpful when I had trouble with the Malibu rental I had picked up just 20 minutes before at the downtown KCMO location. Swapped out for a new car right away within minutes, and got me back on the road in a clean, running car. Thank you Patrick!
  • CH
    Cassie Hiskett
    Nov 7, 2025
    1.0
    When I called on Tuesday and told them I would need a rental that would fit three kids who are still car seats they said no big deal we will either get you in a Jeep Grand Cherokee or a mini van. When I went in to pick up on Thursday they put me in a Mazda CX-50. I asked if it would fit the car seats and they said yes. When my husband and I tried to the seats in there they weren’t fitting safely in there. When I told them at the store we needed something bigger they said oh well that’s all we got. They being very dismissive and acted like they didn’t care about the safety of children riding in there cars. I am very disappointed by this.
  • BC
    Bailey Childers
    Nov 3, 2025
    5.0
    I rented a car for a 2-day work travel back in September. This location is busy but the guys work fast and I didn’t wait too long to get a car. Patrick helped me with my car and he was super nice, great to talk to, and answered all my questions about the rental. 10/10 experience and I will come back to this location when needing another rental!
  • GW
    Ginny Williams
    Oct 29, 2025
    3.0
    I don’t understand why a car isn’t ready for pickup when it was reserved a week in advance and I specified my pickup time. I arrived at that time!
  • MW
    Mireya Wirtz
    Oct 14, 2025
    5.0
    I recently rented a Jeep Wagoneer from Enterprise, and it exceeded my expectations in every way. The vehicle was spacious, incredibly comfortable, and made for a smooth and enjoyable ride. It handled beautifully on the road and gave us total peace of mind throughout our trip. Most importantly, it got us to our destination safely. Thank you, Enterprise for providing a fantastic vehicle and a stress-free rental experience. I would absolutely rent the Jeep Wagooner again!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Lenexa offer?

Enterprise Rent-A-Car in Lenexa offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car in Lenexa?

The Lenexa location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.