Advance Auto Parts

4.3
323 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12310 W 95th St in Lenexa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12310 W 95th St, Lenexa, KS
66215, United States

Hours

Reviews

4.3
323 reviews
5 stars
192
4 stars
76
3 stars
29
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing exceptional service.

Store Cleanliness

Some reviews highlighted issues with store cleanliness and organization, indicating a need for improvement in this area.

Staffing Issues

Several customers noted that the store was often understaffed, leading to longer wait times and stressed employees.

Product Availability

Customers appreciated the availability of parts and the ability to get items quickly, although some experienced issues with online inventory accuracy.

Mixed Experiences

While many reviews were positive, there were notable instances of poor customer service, particularly involving specific employees, which affected overall customer satisfaction.
  • DB
    Daniel Bauerkemper
    Oct 28, 2025
    5.0
    Fantastic experience. The one employee got backed up, explained the situation and handled it perfectly. Got to my car the second he could. Offered great suggestions and was exceptionally polite. Give Mike Thompson a raise!!! Or you will lose a leader!
  • MH
    Martin Hurtado
    Oct 12, 2025
    5.0
    Friendly staff clean store
  • WW
    willis will
    Oct 6, 2025
    5.0
    Sean and Camryn are the best employees they are always here to help me every weekend
  • TJ
    Tony Jones
    Sep 21, 2025
    5.0
    I was extremely impressed with the professionalism of both employees. They were very informative and patient in their responses and explanations. I most definitely will be shopping there again in the future!
  • JM
    Johnny Marshall
    Aug 13, 2025
    5.0
    Thanks again Scott for your help. I needed the correct battery for my buick and even though installing the battery meant taking off a support bar, Scott still helped me get the correct AGM battery in my car. Seamless and fast, scott knows his stuff so happy i came by this store. I will always come to this store for my auto needs thanks again scott and everyone at the store 🙏 see you soon!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*