Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lawrence, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lawrence location today.
Location
Hours
Reviews
3.9
512 reviews
5 stars
307
4 stars
68
3 stars
19
2 stars
15
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.
Reservation Issues
Numerous customers experienced problems with reservations, including cancellations, unavailability of reserved vehicles, and poor communication regarding their bookings.
Vehicle Condition
Several reviews mention issues with the cleanliness and maintenance of vehicles, including dirty cars and vehicles with mechanical problems.
Response Time
Customers frequently reported difficulty in reaching the location by phone, with long wait times and unresponsive staff.
Loyalty and Trust
Long-time customers expressed disappointment in how their loyalty was handled, feeling undervalued and frustrated with repeated issues.
- DWDoug WinebrennerNov 11, 20255.0Friendly people, nice clean car.
- KKKevinNov 10, 20255.0Great vehicle with very helpful people that went above and beyond to get everything right.
- KKKelli KoberleinNov 1, 20252.0Made a reservation for a mini van 30 days ahead of date needed. They called the day prior to say a van wouldn’t be available at the time we needed it, 7:30am. They said the customer who had the van was returning it late 12:00pm. We were leaving town with a group of 23 people at 9:00am. A 12 passenger van or an SUV were offered, neither were what we needed. Two stars for the friendly staff as they tried to make an alternate vehicle work. Limited monetary compensation was offered. We couldn’t even fit all of our luggage in the SUV. Have been a customer for years, very disappointed with this Enterprise experience.
- SSSheilaOct 16, 20251.0After 20 years of loyal service doing business with Enterprise rent a Center. I was denied a rental due to verification issues!!! I will NEVER DO BUSINESS WITH ENTERPRISE AGAIN.
- ALAndrew LindemannOct 12, 20251.0I don't know how they stay in business. 4 separate times over 4 years I have had the regrettable obligation to be forced to try and rent a car from enterprise. Yet I can say with confidence that I've never actually rented a car from them, because without fail, they never have my car available. Every. Single. Time. Reservation made a month in advance? No car. Reservation made the day of? No car. This location must be a front for another business. Edit: Christopher, Thanks for reaching out, but what is there to discuss beyond what I've already stated? Are you going to magic us into the past and provide the rental car I needed?
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lawrence, KS?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs and preferences.
Where is Enterprise Rent-A-Car located in Lawrence, KS?
Enterprise Rent-A-Car is located at 2957 Four Wheel Dr, Lawrence, KS 66047.
What are the business hours for Enterprise Rent-A-Car in Lawrence?
The location is open Monday to Friday from 7:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Lawrence?
You can reserve your rental car online at http://enterprise.com/reserve or visit their website for more details.
Does Enterprise Rent-A-Car accept credit cards and other payment options?
Yes, they accept payment via American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there airport pickup service available at Enterprise Rent-A-Car in Lawrence?
Yes, Enterprise offers airport pick-up services for their customers.
Does Enterprise Rent-A-Car in Lawrence offer any discounts?
Yes, Enterprise provides discounts for active military members.
What nearby automotive repair shops are close to Enterprise Rent-A-Car?
Nearby automotive repair services include Briggs Autobody Of Lawrence, Intoxalock Ignition Interlock, PGI Professional Glass Installers, and Collision Leaders of Lawrence, which may be convenient if your vehicle needs servicing before renting.
Are there any vehicle dealerships near Enterprise Rent-A-Car in Lawrence?
Yes, nearby dealerships include Bob Sight Chrysler Dodge Jeep Ram, Dream Nissan Lawrence Service, McCarthy Nissan of Lawrence, and Bossier Nissan, which can be helpful for customers interested in purchasing new vehicles.
What other services or businesses are located near Enterprise Rent-A-Car that customers might visit?
Nearby businesses include A-Team Sports Training for fitness, MaidPro Lawrence for cleaning services, and several insurance agencies like Micala Wudarczyk - American Family Insurance, useful for comprehensive trip planning and vehicle care.