Need a rental car in Kansas City, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 78th & State location today.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported unprofessional behavior and poor communication.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and lack of notification regarding changes.
Vehicle Condition
Several reviews noted cleanliness issues with rental vehicles, including stains and unpleasant odors, although some customers were satisfied with the vehicle quality.
Rental Process
The rental process was generally described as quick and easy, but some customers faced significant delays and frustrations due to staffing issues.
SL
Shelly Lewis
Feb 23, 2026
1.0
They'll charge you another day and not tell you. This place has horrible people skills. No communication skills. They'll steal your money. Go somewhere else
AR
Alan Reynolds
Feb 7, 2026
5.0
Friendly and explained everything clearly
CM
Chole Moore
Feb 2, 2026
1.0
Rental experience today was horrible will not be renting again from this company they changed my weekly after using all my points and they are not right chase last month was great got me and a good rental took care of me 5 stars for him this time around new person and Jake want to argue with me about rates not getting into it with a grown man they don’t even let you talk to people over them very unprofessional just they doing to much so you lost a great customer I’ll take my money somewhere else
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Troy Thompson
Jan 13, 2026
4.0
Rental process was quick. I've previously rented from this location without an problems. However, there were obvious stains on all the seats and the car smelled like cigarette smoke. A cigarette lighter was later found wedged in the driver's seat. No problems with the car rental process, the employees, or the car itself other than the lack of attention to detail during cleaning.
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TOM VAN HART
Jan 1, 2026
5.0
My local agent was exemplary. His treatment of my rental and the way he ushered us through the process was truly extraordinary. I recommend Enterprise hoping all reps are as knowledgeable and helpful as Charles C. Todd III.
Thank you for a memorable and enjoyable experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Kansas City, KS offer?
Enterprise Rent-A-Car offers a wide range of vehicles for car rental, including vans and luxury cars, with flexible rental options like airport pick up.
Where is Enterprise Rent-A-Car located in Kansas City?
Enterprise Rent-A-Car is located at 7611 State Ave, Kansas City, KS 66112.
What are the business hours for Enterprise Rent-A-Car at the 78th & State location?
The rental office is open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at this Enterprise Rent-A-Car location?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/ks/kansas-city-78th-state-0537.html or by calling +1 913-334-2571.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Which nearby restaurants can I visit before or after renting a car from Enterprise Rent-A-Car?
Nearby dining options include Little Caesars Pizza, Comfort Soul Food, The Original Wing Busters and More, Wing Busters USA, and Captain D's seafood restaurant.
Are there any nearby automotive-related businesses close to Enterprise Rent-A-Car?
Yes, you can find Curnow Reserve and Advance Auto Parts nearby for automotive sales and accessories.
Where can I find nearby convenience stores or gas stations near Enterprise Rent-A-Car?
Phillips 66 Gas station and 7-Eleven convenience store are close by for fuel and quick purchases.
What languages are spoken at the Enterprise Rent-A-Car location on 78th & State Ave?
English is the language spoken at this Enterprise Rent-A-Car location.
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