Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that staff members were not knowledgeable about vehicle parts, leading to incorrect recommendations and frustration.
Store Experience
The store is generally clean and well-stocked, but some customers reported issues with wait times and early closing hours.
Pricing
Customers found prices to be competitive, but some expressed concerns about being overcharged for certain items.
DP
Dan Poole
Dec 10, 2025
5.0
They had what I needed
BW
Barape West
Nov 26, 2025
5.0
Great staff
AG
Abril Galvan
Nov 21, 2025
5.0
Fantastic service! Cornelius went above and beyond with my headlight repair. I’ll be returning to have my battery charged.”
OM
Oxford House Moonvale
Jul 29, 2025
5.0
I came in confused about putting a fuse or a relay into my car. The staff member I talked to helped me enormously and was kind enough to get me a refund when I bought the wrong part.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Kansas City?
AutoZone Auto Parts in Kansas City is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products and brands can I find at AutoZone Auto Parts?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by calling +1 913-249-6450 or emailing customer.service@autozone.com.
Is AutoZone Auto Parts located in Kansas City accessible online?
Yes, their website URL is https://www.autozone.com/locations/ks/kansas-city/2801-s-47th-st.html where you can shop and find additional information.
What nearby stores or services can I visit when coming to AutoZone in Kansas City?
Nearby you can find Dollar General, UMB Bank, Rent-A-Center, and Sun Fresh supermarket, providing options for shopping, banking, and groceries during your visit.
Are there dining options close to AutoZone Auto Parts in Kansas City?
Yes, nearby restaurants include Amigos Grill & Cantina, Pizza Hut, Subway, Mariscos Playa & Mezcal, Sunny China, and Papa John's Pizza where you can enjoy meals before or after your visit.
What automotive competitors or alternative auto parts stores are near AutoZone?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts for alternative options in auto parts and accessories.
Is there a bank or ATM near AutoZone for transactions or services?
Yes, UMB Bank and Bank Midwest are close by, offering banking and ATM services for your convenience.