Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and poor service.
Staff Knowledge
Many customers noted that staff members are knowledgeable and able to assist with various automotive issues, although there are instances of employees lacking product knowledge.
Store Experience
The store is generally described as clean and well-stocked, but some customers reported issues with wait times and staff availability.
Pricing
Customers appreciate competitive pricing and good deals, but some feel that certain items are overpriced compared to competitors.
AG
Anthony Giambalvo
Feb 5, 2026
5.0
Cornelius was the man! Helped me out with wipers and applied them for me, even taught me a thing or two. good ppl
AC
Andrea Connor
Jan 22, 2026
5.0
I never leave reviews, but I just had to make sure that everyone knew how helpful Cornelius Gilcrest was for me today. My battery died in my driveway, and I don't have jumper cables. Luckily, my mom was able to drive me to Auto Zone where I was able to buy the battery, and Cornelius offered to come to my home to replace it for me. He had it in the car in under an hour and was super pleasant to talk with. He completely saved me today - he deserves the best!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Kansas City?
AutoZone Auto Parts in Kansas City is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products and brands can I find at AutoZone Auto Parts?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by calling +1 913-249-6450 or emailing customer.service@autozone.com.
Is AutoZone Auto Parts located in Kansas City accessible online?
Yes, their website URL is https://www.autozone.com/locations/ks/kansas-city/2801-s-47th-st.html where you can shop and find additional information.
What nearby stores or services can I visit when coming to AutoZone in Kansas City?
Nearby you can find Dollar General, UMB Bank, Rent-A-Center, and Sun Fresh supermarket, providing options for shopping, banking, and groceries during your visit.
Are there dining options close to AutoZone Auto Parts in Kansas City?
Yes, nearby restaurants include Amigos Grill & Cantina, Pizza Hut, Subway, Mariscos Playa & Mezcal, Sunny China, and Papa John's Pizza where you can enjoy meals before or after your visit.
What automotive competitors or alternative auto parts stores are near AutoZone?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts for alternative options in auto parts and accessories.
Is there a bank or ATM near AutoZone for transactions or services?
Yes, UMB Bank and Bank Midwest are close by, offering banking and ATM services for your convenience.
What year was AutoZone Auto Parts established?
AutoZone Auto Parts was established in 1979.
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