Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers expressed concerns about staff knowledge, with reports of employees being unable to assist with basic automotive questions or providing incorrect parts.
Store Cleanliness
The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.
Operational Hours
There were complaints about the store closing early and not accommodating customers who arrived before closing time.
Pricing
Customers noted competitive pricing and good deals, although some felt certain items were overpriced compared to competitors.
AG
Abril Galvan
3 days ago
5.0
Fantastic service! Cornelius went above and beyond with my headlight repair. I’ll be returning to have my battery charged.”
OM
Oxford House Moonvale
Jul 29, 2025
5.0
I came in confused about putting a fuse or a relay into my car. The staff member I talked to helped me enormously and was kind enough to get me a refund when I bought the wrong part.
RC
Rickie Clevenger
Jun 18, 2025
5.0
Great service
SJ
sylvia jones
Jun 1, 2025
1.0
Got here at 755pm, they close at 8pm. Needed transmission fluid badly but they had already locked the doors. I made a detour to get here on time. They should have that they close at 755pm if they are going to lock the doors early. I’ve always thought this was a good store but this really changed my opinion.
AV
Andy V.
Jun 11, 2019
4.0
Very friendly and helpful service. And fair pricing.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Kansas City?
AutoZone Auto Parts in Kansas City is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products and brands can I find at AutoZone Auto Parts?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by calling +1 913-249-6450 or emailing customer.service@autozone.com.
Is AutoZone Auto Parts located in Kansas City accessible online?
Yes, their website URL is https://www.autozone.com/locations/ks/kansas-city/2801-s-47th-st.html where you can shop and find additional information.
What nearby stores or services can I visit when coming to AutoZone in Kansas City?
Nearby you can find Dollar General, UMB Bank, Rent-A-Center, and Sun Fresh supermarket, providing options for shopping, banking, and groceries during your visit.
Are there dining options close to AutoZone Auto Parts in Kansas City?
Yes, nearby restaurants include Amigos Grill & Cantina, Pizza Hut, Subway, Mariscos Playa & Mezcal, Sunny China, and Papa John's Pizza where you can enjoy meals before or after your visit.
What automotive competitors or alternative auto parts stores are near AutoZone?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O'Reilly Auto Parts for alternative options in auto parts and accessories.
Is there a bank or ATM near AutoZone for transactions or services?
Yes, UMB Bank and Bank Midwest are close by, offering banking and ATM services for your convenience.