Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Parallel Pkwy in Kansas City, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, KS or call us at (913) 788-3272.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and willingness to assist customers in finding the right parts and solutions.
Inconsistent Experience
Customers noted variability in service quality, with some having excellent experiences while others faced significant issues, particularly with management.
Pricing and Inventory
Many customers appreciated the fair prices and availability of parts, although some experienced issues with incorrect pricing and inventory management.
SB
Shanda Barens
3 days ago
5.0
Good car place
SW
Scott Wing
Nov 20, 2025
5.0
These guys are great!! Had a issue and helped me out. Best service around. Great prices also.
CB
Cesar Batrez
Nov 18, 2025
5.0
Really great service
DA
darae adriano
Nov 10, 2025
5.0
Excellent service from kind and mindful staff.
TD
Tammy Davidson
Sep 13, 2025
5.0
Went to Auto Zone today stressed out cause my car was acting up. Christopher came out to help me luckily it was only the battery. Went in he explained my options then he came out and took the old one out & put the new one in. He was super friendly , knowledgeable & we were chatting with him he didn't act like he was irrated. Christopher is one of the nicest employees I have encountered in a long time. You can tell he really has compassion for his customers.