Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone State Ave in Kansas City, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, KS or call us at (913) 321-9582.
Mixed feedback on customer service; some employees are praised for their helpfulness while others are criticized for rudeness and lack of knowledge.
Staff Training
Several reviews indicate a need for better training among staff to improve service quality and product knowledge.
Cleanliness
The store is generally reported as clean, contributing positively to the customer experience.
Product Availability
Customers have experienced issues with incorrect parts being sold and stock discrepancies, leading to frustration.
Positive Experiences
Many customers express satisfaction with their overall experience, highlighting helpful staff and good service.
SC
Sarah Creasy
Nov 15, 2025
5.0
Sean was very kind and helpful! He saved our day (literally… Super Sean!) by helping us find out what was wrong with our engine, finding the parts, letting us borrow tools, and helping us fix it. Thanks Sean, you’re the best!
MG
Mona Garcia
Nov 2, 2025
5.0
Great Customer service shout out to Ms Linda for being a great help.
HM
Hector Mojica
Oct 9, 2025
1.0
Muy mal servicio la verdad muy molesto con esta tienda que no capacita bien a sus empleados compre un alternador ayer por la noche y deje el mio en core pero antes de eso le pregunte ala muchacha que me atendio de nombre Kat que si se podia regresar en caso dd no ser y me regresaban el mio y me dijo no se dejame hablo con mi manager y me dijo que dice que si hoy lo regreso el manager de nombre Enrique no me lo quiso regresar el alternador mio osea practicamente se los regale y otro vendedor me dijo esque es nueva bueno nueva o no los even de entrenar y capacitar para dar mejor servicio no para joder ala clientela
SM
Sonia Garcia - Mota
Oct 9, 2025
1.0
Personal need more training before they can assist customers with questions, sales. They are not addressing the correct information to customers. They tell you lies, had issue with alternator! Yeah
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Kansas City?
AutoZone Auto Parts in Kansas City is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Which brands can I find at AutoZone Auto Parts in Kansas City?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts for inquiries?
Customers can call (913) 321-9582 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located?
It is located at 3400 State Ave, Kansas City, KS 66102, USA.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby restaurants include KFC, Pizza Hut, Wingstreet, Burger King, Tacos El Sobrino, Miguels Catering and Restaurant, and Wendy's, offering a variety of fast food and Mexican cuisine options.
Are there any nearby lodging options close to AutoZone Auto Parts?
Yes, Relax Inn and Widow's Sons Lodge are nearby accommodations you can consider for your stay.
What nearby automotive services are available around AutoZone Auto Parts?
A Star Auto Repair & Tire offers automotive repair and tire services close to the store.
Can I find other retail and convenience stores near AutoZone Auto Parts?
Yes, Dollar General and bp gas station with a convenience store are nearby for additional shopping and fuel needs.