Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kansas City #3783 in Kansas City, KS is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, KS or call us at (913) 573-1018.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
527 reviews
5 stars
292
4 stars
103
3 stars
56
2 stars
22
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff were mixed; while some praised individual employees for their helpfulness and professionalism, others reported rudeness and unprofessional behavior.
Product Availability
Many customers appreciated the availability of parts and products, although some expressed frustration over incorrect items being sold or parts not being in stock.
Customer Service
There were numerous complaints about poor customer service, including long wait times, unhelpful staff, and disrespectful interactions.
Store Environment
Feedback indicated issues with store cleanliness and organization, with some customers noting a lack of professionalism among staff.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, highlighting good service from specific employees and overall satisfaction with their purchases.
- RRRicardo Ruiz RodriguezNov 16, 20251.0My wife had a terrible experience with crystal and addenise. Would not recommend those two associates at all. Take your business elsewhere
- JMJessica MoralesNov 15, 20251.0Im not one to leave reviews but this was by far the worse experience ever. Starting off with Crystal the store manager. Has the worse tone, does not know how to speak to her employees and let alone her customers. When I went to pick up my parts Crystal Couldn’t find them she then said they were some where in the back. The other parts she said to comeback the next day AFTER I HAD PAID EXPEDITED SHIPPING and could not tell me a reason why, all she could do was provide me with a nasty attitude. On 11.15 the next day I return just like Crystal recommended & my experience got worse. I had to deal with her assistant addenise I think her name was? (African American lady with gold teeth) this lady says “I can’t find them” “I don’t Know where they’re at”. The lady also says “can you wait longer” with our giving me a real answer as to what the delay is and by the system says they are ready for pick up. I instead told her to refund my money and I’ll take my business elsewhere. During the refund process she was unsure of how to refund and what to refund. I had to walk her through that as well. Beyond the worse experience ever & I recommend you take your business to a different auto zone (The day before I also witnessed the same Lady speak bad about one of her employees because he was taking a long Time assisting a customer )
- ECErika CarbaughOct 16, 20255.0What an awesome staff this location had! I needed a new battery, and it had actually gotten to the point that when I pulled up and opened my hood to try to take a picture of what kind I had (I'm obviously not familiar with working on cars), my battery was smoking and I was concerned it would explode. I was so scared, but Ozzie volunteered to help me install my new battery and cracked jokes the whole time! He took a really lousy experience and turned it into a great day!
- CJChynna JacksonOct 1, 20251.0I recently visited the store asked the employees can they help me with my car I don’t understand cars besides gas and go ! Both ladies was rude so unprofessional told me it’s against policy help me with my car ! I don’t recommend nobody visiting there
- YRYoung RowbearSep 19, 20255.0Fixes cars
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Kansas City?
AutoZone Auto Parts in Kansas City is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Kansas City?
The store is located at 1816 Central Ave, Kansas City, KS 66102, USA.
What types of automotive products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What automotive brands are available at AutoZone Auto Parts in Kansas City?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (913) 573-1018 or email customer.service@autozone.com.
What nearby food options are available around AutoZone Auto Parts in Kansas City?
Nearby food options include Edward's food truck, Antojitos Morataya, Señor Avocado, Casa de Hernandez, La Casa Del Hotdog, Super Tortas Pachuca KC, Taqueria 7 Leguas, El Rey Del Taco, and Delicias Bakery.
Are there any nearby services that customers might find helpful when visiting AutoZone?
Yes, nearby services include Romo Seguros B and R (insurance agency), Jackson Hewitt Tax Service, Squeegee Kings (home cleaning), LendNation (banks and loans), Security Bank of Kansas City, Western Union, and Cellular Market (mobile phone store).
What nearby shops can customers visit when shopping near AutoZone Auto Parts?
Customers can visit Tienda Charra 7 Leguas (fashion and jewelry), Michael's Heritage Florist, Total Wireless, CLR Heating & Cooling Supply, Remedio Mexicano (furniture), and several advertising agencies like Electric Signs and Advertising Alternatives.