Location.com logo
Brand Certified

AutoZone Auto Parts

4.1
(530 reviews)

Business Details

1816 Central Ave, Kansas City, KS
66102, United States
(913) 573-1018
https://www.autozone.com/locations/ks/kansas-city/1816-central-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Kansas City #3783 in Kansas City, KS is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kansas City, KS or call us at (913) 573-1018.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1816 Central Ave, Kansas City, KS
66102, United States

Hours

Reviews

4.1
530 reviews
5 stars
294
4 stars
103
3 stars
57
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism, with some customers praising helpful employees while others reported rudeness and unprofessional behavior.

Product Availability

Customers appreciated the availability of parts, but some experienced issues with incorrect items being sold.

Store Management

Concerns were raised about the competence and attitude of management, with multiple reviews highlighting negative experiences with store managers.

Overall Experience

While some customers had positive experiences with staff and service, many expressed frustration with long wait times and poor customer service.
  • NM
    nicki mac
    Feb 8, 2026
    3.0
    Mi experiencia mas reciente fue perdida de tiempo por que me tuvieron mucho en espera y no hablaban español para aclarar mis preguntas.😔
  • DE
    Dodo Engichy
    Jan 30, 2026
    5.0
    Affordable price employees so helpful .
  • JM
    Jessica Morales
    Nov 15, 2025
    1.0
    Im not one to leave reviews but this was by far the worse experience ever. Starting off with Crystal the store manager. Has the worse tone, does not know how to speak to her employees and let alone her customers. When I went to pick up my parts Crystal Couldn’t find them she then said they were some where in the back. The other parts she said to comeback the next day AFTER I HAD PAID EXPEDITED SHIPPING and could not tell me a reason why, all she could do was provide me with a nasty attitude. On 11.15 the next day I return just like Crystal recommended & my experience got worse. I had to deal with her assistant addenise I think her name was? (African American lady with gold teeth) this lady says “I can’t find them” “I don’t Know where they’re at”. The lady also says “can you wait longer” with our giving me a real answer as to what the delay is and by the system says they are ready for pick up. I instead told her to refund my money and I’ll take my business elsewhere. During the refund process she was unsure of how to refund and what to refund. I had to walk her through that as well. Beyond the worse experience ever & I recommend you take your business to a different auto zone (The day before I also witnessed the same Lady speak bad about one of her employees because he was taking a long Time assisting a customer )
  • EC
    Erika Carbaugh
    Oct 16, 2025
    5.0
    What an awesome staff this location had! I needed a new battery, and it had actually gotten to the point that when I pulled up and opened my hood to try to take a picture of what kind I had (I'm obviously not familiar with working on cars), my battery was smoking and I was concerned it would explode. I was so scared, but Ozzie volunteered to help me install my new battery and cracked jokes the whole time! He took a really lousy experience and turned it into a great day!
  • CJ
    Chynna Jackson
    Oct 1, 2025
    1.0
    I recently visited the store asked the employees can they help me with my car I don’t understand cars besides gas and go ! Both ladies was rude so unprofessional told me it’s against policy help me with my car ! I don’t recommend nobody visiting there

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Kansas City?

AutoZone Auto Parts in Kansas City is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Kansas City?

The store is located at 1816 Central Ave, Kansas City, KS 66102, USA.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: