Enterprise Rent-A-Car

3.4
175 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Junction City, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Junction City location today.

Location

Enterprise Rent-A-Car
401 N Washington St, Junction City, KS
66441, United States

Hours

Reviews

3.4
175 reviews
5 stars
87
4 stars
12
3 stars
10
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff like Sheila and Jazmyn for their helpfulness, while others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Frequent complaints about reservations not being honored, with customers arriving to find no cars available despite prior confirmations.

Vehicle Quality

Customers appreciated the cleanliness and condition of the vehicles, but there were reports of receiving smaller or less desirable cars than reserved.

Staff Professionalism

Staff professionalism varied significantly; some employees were noted for their friendliness and helpfulness, while others were described as rude and dismissive.

Communication Problems

Numerous reviews highlighted poor communication regarding reservations and availability, leading to frustration among customers.
  • AK
    adventures with katrina
    Nov 13, 2025
    5.0
    I had a really good experience with this car rental location. The team was super helpful and made the whole pick-up and drop-off process smooth and stress-free.
  • RP
    Richard & Letty Pry
    Nov 13, 2025
    5.0
    The current team is welcoming and professional. No hassle and out the door. All questions answered without hesitation. They know what they're doing. Use this Enterprise.
  • SS
    slywarhawk
    Nov 12, 2025
    5.0
    Amazing customer service. Quite the tight spot to get out of, being on main street, but overall great experience.
  • GE
    Gwenn Espeseth
    Nov 7, 2025
    5.0
    Staff friendly and courteous and went above and beyond to help me out. I would definitely recommend JC Enterprise to everyone needing a rental!!
  • JB
    James Bednar
    Oct 30, 2025
    5.0
    First time using Enterprise Car Rental in the Junction City, KS, area. Was in a recent vehicle accident and reported to insurance. Insurance reported to Enterprise who contacted me and set everything up needed for a rental. Dropped off vehicle at repair shop and Enterprise representative arrived with my rental car. Being unfamiliar with type of vehicle, the representative showed me how everything worked and took the time to answer any of the questions. The staff at the local office were fun to interact with, had great personalities, and great sense of humor. Everyone involved ensured I had everything needed. The vehicle I had took a little getting used to and it was a great vehicle to drive - continuous learning experience and had fun. Also, awesome to have a car rental place close to home and within reasonable walking distance. I usually do not rate stuff with 5-STARS because there is always room for improvement. However, since this was my first accident in over 20-years and my 1st time interacting with this particular Enterprise Car Rental office, think it deserves the extra credit (+ the employees were fun to be around)!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Junction City, KS?

Enterprise Rent-A-Car in Junction City offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Junction City?

The location is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.