Enterprise Rent-A-Car

Reviews

• SB

  Stephanie Brooks

  Apr 3, 2026
  3.0
  Put in a reservation 2 days prior for Noon. Got to the location to pick up my rental at 12:45. No rental available and there wouldn't be one until 3-3:30. Missed a work event that evening that I was supposed to be at 5 and a half hours away. That was set for 7PM. Was very frustrated, irritated, and very disappointed. The rental was great. Clean, ran well, great milage. Full glass when I got it.
• DP

  Dathum Pullium

  Mar 27, 2026
  3.0
  Not really sure how to feel about this and it's why I'm giving 3 stars. Mixed emotions here. Yes, I did complete my reservation 1 day prior to needing the rental, but before that I hadn't the need. I arrived before the doors opened at 8am having made my reservation for 9am to ensure I was extra prompt allowing for any surprises. After Sam (mgr) assisted 2 other customers with their rentals he proceeded to explain to me that he didnt have any vehicles left to supply me with my reservation. He told me that he had 12 people besides me that he needed to rent to also and he only had 2 minivans left on the lot available. This was after he said he didnt have anything. I had reserved a full-sized pickup but he told me that he NEVER gets trucks there so it wasn't going to happen either way. Now what makes me upset is that I'm obviously there to rent a vehicle right? Instead of telling me there's no vehicles at all and offer me one of the minivans you do have there to try to get me on my way, you tell me that you can see if nobody else comes to rent either van that I guess you're saving for someone I have no idea. Im there..rent me what you have. Why should I have to wait when I am in front of you??? Not good business Sam. He could have even offered to try to find a rental at another location but instead gave me a business card for a man who gives taxi rides out of town for an outrageous fee. Hey Sam, when you see this how bout you make this right and credit me with a rental of my choice to rectify the situation. You have my information and I would appreciate you reaching out to make things right.
• KH

  Kimberley Harrell

  Mar 15, 2026
  5.0
  My husband and I have been loyal customer to enterprise for several years now and you all have never let us down. Thank you
• DC

  Daniel Chappell

  Mar 12, 2026
  5.0
  Car was available, clean, clean and functional
• DN

  DIY Natural

  Feb 13, 2026
  1.0
  BAD EXPERIENCE. Drove an hour only to have them tell us we need to be 25 to rent a mini van that they had told us already we could have. VERY POOR COMMUNICATION

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