TJ
Thomas John
Sep 20, 2026
Schnelle Abwicklung bei der Übergabe. Der Wagen war fast neu und hatte keine Schäden. Bei der Abgabe lief auch alles sehr zügig und einfach. Alles immer mit übergabeprotokoll ohne das man böse Überraschungen erwarten kann. Ich versteh die schlechten Bewertungen nicht, die andere gegeben haben.
YA
Yousef Almalla
Sep 16, 2026
Very disappointing experience with Sixt Iceland. I was hit with unnecessary, tacked-on charges after returning the car, and getting a straight answer from customer service was nearly impossible. The whole process felt scammy and extortionist, with little interest in actually resolving the issue. I do not recommend renting from them.
This place charged me for the gas tank was not full. However, I fueled up at the Orkan pump right next to the rental return location till the gun auto stopped. I contacted customer service and shown them the gas receipt but they refused to investigation my case and the attitude is very rude. I think this place is doing fraud in gas tank so that they can charge extra. Just be careful!!
PT
panagiotis tzortzis
Aug 30, 2026
7 weeks after returning the car I rent and specificcally on 12th of June, in perfect condition, I have not taken my deposit back. I have messaged to them twice but no answer has been provided. A totally unprofessional behaviour. Waiting for a response and my deposit back, otherwise I will sue them
SP
Stephen Pye
Aug 22, 2026
Given other reviews, and my general experience with hire companies, I was expecting to get the "stone chip scam". But actually the whole experience was very good.
Pickup: the main rental companies have a desk in the terminal, so easier than walk/shuttle as long as you know this. No queue at the desk. I rented the smallest category - Hyundai i10 or similar, but they upgraded me for free to i30 estate, which included a spare wheel and jack etc, in case of any probs - bonus!
The car happened to be in the "premium" car-park, just outside the terminal, instead of the normal car-park a short walk/shuttle away.
The usual "take pictures of any damage", so of course I took many pics, but still inevitably missed a spot (on the bottom of the sills).
No existing damage sheet emailed to me, which left me worrying about a scam, but maybe this is why they could not pin anything on me *shurgs*
Return: arrived about 6pm. Left car outside the sixt office in the car-park away from the terminal. No one in the office, so put my keys in the postbox, and completed the short form on my phone, using QR code from a sign in the office. About an hour later, received email with all the docs, saying checks complete, and all ok!
So maybe this is the answer - return out of hours, when no staff, for a painless experience, and no scam charges for stone chips :D