Car-X Tire & Auto

4.6
950 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Whiting, IN is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
1337 Calumet Ave, Whiting, IN
46394, United States

Hours

Reviews

4.6
715 reviews
5 stars
595
4 stars
52
3 stars
9
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff members like Krista, Tim, and Sofia, highlighting their willingness to help and explain services.

Communication Issues

Several reviews noted poor communication regarding appointments and service updates, leading to frustration and dissatisfaction among customers.

Service Quality

While some customers reported positive experiences with repairs and maintenance, others expressed concerns about the quality of work and accountability for mistakes.

Timeliness

Customers frequently mentioned long wait times for service, with some experiencing delays even after scheduled appointments.

Trustworthiness

There were mixed reviews regarding trust, with some customers feeling taken advantage of or misled about services and pricing.
  • MB
    Martez Burden
    6 days ago
    5.0
    Krista at front desk was very informative & helpful I was very satisfied with service .Thanks Krista
  • RE
    Royalty Enterprises
    Oct 29, 2025
    5.0
    I stopped by Car-X in Whiting and Krista, the manager, is who helped me. She was very professional and took the time to thoroughly explain what was going on with my car. She also went over the pricing for the parts in detail and made sure I understood everything before moving forward. Great experience overall highly recommend this location!
  • JD
    John Demkovich
    Oct 29, 2025
    5.0
    Krista got me quick and easy, she was very nice
  • ZP
    Zachary Perlinski
    Sep 19, 2025
    1.0
    I’ve made a point to support this Car-X location because it’s local and part of our neighborhood. Unfortunately, my recent experience was extremely disappointing. I scheduled an appointment on 9/13 for a differential fluid change and brake flush. I was told the differential fluid needed to be ordered, and the service was scheduled for 9/19. I dropped off my vehicle this morning and began walking home, only to receive a call shortly after informing me that they could no longer perform the differential service. I cancelled the remaining brake flush. The lack of communication and follow-through reflects a disorganized operation and a disregard for the customer’s time and trust.
  • NV
    Nick Verhun
    Sep 13, 2025
    2.0
    Was a regular, but new ownership and staff has gone downhill. Went for an oil change, was asked to pull my car out of the bay as no one could drive a manual transmission. Was informed that my brakes had "about a week left". Checked myself and I still have over 5mm of pad left, could easily last over a year. Sad story indeed.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.