Business Details
About
Auto Parts StoreJunkyardScrap Metal Dealer
Paul's Auto Yard provides cash for cars, junk car removal services, industrial metal recycling and dumpster rentals; sells used auto parts, tires and batteries; and offers scrap metal services at 13 locations throughout Indiana.
Location
Hours
Reviews
4.2
271 reviews
5 stars
178
4 stars
41
3 stars
10
2 stars
5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high prices for used parts, often comparing them unfavorably to online options and other junkyards.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were reported as rude or unprofessional.
Inventory and Organization
The yard is noted for its large selection and organization, making it easier for customers to find parts.
Return Policy
Customers were frustrated with the strict return policy, which only allows store credit and no cash refunds.
Staff Helpfulness
Several reviews highlighted specific staff members who provided excellent service, contributing positively to the overall experience.
- ECESPARZA'S ConstructionJan 3, 20261.0Todo bien caro!! y el encargado con actitud prepotente a la hora de vender solo dan 7 días para regresar las partes y no te regresan dinero solo crédito…solo fui una vez y espero no volver jamás Tuve que dejar lo que ya tenía quitado por que el precio era más alto de lo que cuesta nuevo hay muchos más lugares mejor que este no lo recomiendo definitivamente
- LTLogan TillemaDec 18, 20251.084$ for some tow mirrors when i can get them shipped to my house off ebay for 100$ paul’s lower your prices!!!
- MWMr. WilsonNov 28, 20251.0I’ve left a review for Paul’s before and it’s gonna be the exact same complaint I had last time. The pricing scheme that they’re using is ridiculous. Pricing every single part off of specific cars is not how you do business at a junkyard. The system they use compares prices with other facilities such as Archies & LKQ, but it doesn’t take in consideration that these parts are pulled and ready for pick up. Why am I spending $80 per door glass when for a couple more dollars I can buy it off eBay and have it shipped to my house and that wouldn’t require me out at a junkyard, hauling my tools walking on their terrible lava rocks, and pulling the part in the cold weather. The new corporation that owns these junkyards are completely disconnected with their buyers. This is terrible pricing and terrible business from someone who was a long time buyer from these companies.
- NSNathan ShawOct 13, 20251.0Called at 1115 a whopping 1 mile away from junkyard to get a tow...waited 5hours before I gave up. No one cares about customer service or doing a good job anymore what a shame.
- PPpapaschuetteOct 11, 20255.0Every time I need something for a vehicle of mine, that doesn't have to be New for safety concerns, I go to Paul's. They just seem to have whatever I'm looking for. I check them before I check anywhere online.
Frequently Asked Questions About Paul's Auto Yard
What services does Paul's Auto Yard offer?
Paul's Auto Yard offers cash for cars, junk car removal, industrial metal recycling, dumpster rentals, used auto parts, tires and batteries sales, and scrap metal services.
Where is Paul's Auto Yard located?
Paul's Auto Yard is located at 651 West State Road 2, Westville, Indiana, 46391, USA.
What are the operating hours of Paul's Auto Yard?
Paul's Auto Yard is open Monday through Saturday from 8:00 AM to 5:00 PM, and it is closed on Sundays.
What payment options does Paul's Auto Yard accept?
Paul's Auto Yard accepts cash, Mastercard, and Visa as payment options.
In what languages can I communicate with Paul's Auto Yard?
You can communicate with Paul's Auto Yard in English and Spanish.
When was Paul's Auto Yard established?
Paul's Auto Yard was established in 1976.
How can I contact Paul's Auto Yard by phone?
You can reach Paul's Auto Yard by calling their main phone at +1 800-261-2789 or their alternate phone at +1 844-226-7272.
Are there any nearby places of interest close to Paul's Auto Yard?
Nearby places include SMS Paul's Auto Yards (automotive repair and car dealer), Valmere Farms (agricultural service and farm), and Dance Unlimited (dance school).
How can SMS Paul's Auto Yards help customers visiting Paul's Auto Yard?
SMS Paul's Auto Yards, located nearby, offers automotive repair and car dealer services, which may complement your visit to Paul's Auto Yard for car parts or junk removal.
What nearby recreational activities are available near Paul's Auto Yard?
Customers can explore dance classes or events at nearby Dance Unlimited and Valpo Social Dance to enjoy social or dance activities before or after visiting Paul's Auto Yard.