Enterprise Rent-A-Car

4.3
253 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Westfield, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westfield location today.

Location

Enterprise Rent-A-Car
3144 E State Road 32, Westfield, IN
46074, United States

Hours

Reviews

4.3
253 reviews
5 stars
193
4 stars
17
3 stars
8
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their patience and willingness to assist.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including instances where reserved cars were not ready upon arrival.

Vehicle Quality

Customers generally reported clean and well-maintained vehicles, although some noted issues with cleanliness and maintenance.

Efficient Process

The rental process was frequently described as quick and hassle-free, with many customers appreciating the ease of pickup and drop-off.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with management and specific incidents of poor service.
  • DQ
    David Quigley
    5 days ago
    5.0
    These guys at Enterprise in Westfield IN are great. Always have nice cars to choose from. The Kona I used for 2 days was perfect and I love that they give you a quick walk around tour of the car. Good for new cars.
  • JK
    Jin Kim
    6 days ago
    1.0
    This experience was extremely disappointing. The company seems perfectly capable of taking reservations, but not of honoring them—and then places the blame on “the system.” Even when I called the phone number listed on Google Maps and confirmed everything with a corporate representative, I was later told that it wasn’t a “local representative,” so the reservation couldn’t be processed. I asked multiple times—five, to be exact—whether the car was actually available before making the 40-minute drive, and each time I was told it was confirmed. When I arrived, however, I was met with confusion and dismissiveness, as if the situation was somehow amusing. I understand that mistakes happen, but the lack of accountability and communication was unacceptable. This wasted a significant amount of my time, and I hope the company takes this feedback seriously to prevent it from happening to other customers.
  • TL
    Teresa Landon
    Nov 12, 2025
    5.0
    I highly recommend Enterprise in Westfield IN...they are the best!! I had the pleasure of dealing with Sam, Henry, Braxton and Aubrey...they are all so professional, friendly, knowledgeable and helpful!! They are all very organized and got us a rental car immediately. The manager and the employees are top notch!!
  • CH
    Christine Hodgin
    Nov 11, 2025
    5.0
    We needed more space for travel and Enterprise was our Hero!
  • KJ
    Kelly Justak
    Oct 28, 2025
    5.0
    Super friendly employees and easy process!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Westfield, IN offer?

Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.

What are the business hours for Enterprise Rent-A-Car in Westfield?

Enterprise Rent-A-Car in Westfield is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.