Enterprise Rent-A-Car

4.4
255 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Westfield, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westfield location today.

Location

Enterprise Rent-A-Car
3144 E State Road 32, Westfield, IN
46074, United States

Hours

Reviews

4.4
255 reviews
5 stars
195
4 stars
17
3 stars
8
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite prior confirmations.

Vehicle Quality

Customers generally reported clean and well-maintained vehicles, although there were some complaints about specific cleanliness issues and vehicle maintenance.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor management and customer service in certain situations.
  • TC
    T C
    Jan 2, 2026
    5.0
    Great place to rent from. This location is excellent. The entire staff is nice and kind. The cars are always clean. Thank you!
  • JB
    Jerry Baade
    Dec 20, 2025
    5.0
    The folks did a great job getting the cars cleared of snow from the Dec 13th snow storm. I had to pick up my rental right when they opened and it was clear of snow and ready to go.
  • DQ
    David Quigley
    Nov 19, 2025
    5.0
    These guys at Enterprise in Westfield IN are great. Always have nice cars to choose from. The Kona I used for 2 days was perfect and I love that they give you a quick walk around tour of the car. Good for new cars.
  • JK
    Jin Kim
    Nov 18, 2025
    1.0
    This experience was extremely disappointing. The company seems perfectly capable of taking reservations, but not of honoring them—and then places the blame on “the system.” Even when I called the phone number listed on Google Maps and confirmed everything with a corporate representative, I was later told that it wasn’t a “local representative,” so the reservation couldn’t be processed. I asked multiple times—five, to be exact—whether the car was actually available before making the 40-minute drive, and each time I was told it was confirmed. When I arrived, however, I was met with confusion and dismissiveness, as if the situation was somehow amusing. I understand that mistakes happen, but the lack of accountability and communication was unacceptable. This wasted a significant amount of my time, and I hope the company takes this feedback seriously to prevent it from happening to other customers.
  • TL
    Teresa Landon
    Nov 12, 2025
    5.0
    I highly recommend Enterprise in Westfield IN...they are the best!! I had the pleasure of dealing with Sam, Henry, Braxton and Aubrey...they are all so professional, friendly, knowledgeable and helpful!! They are all very organized and got us a rental car immediately. The manager and the employees are top notch!!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Westfield, IN offer?

Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up service.

What are the business hours for Enterprise Rent-A-Car in Westfield?

Enterprise Rent-A-Car in Westfield is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.