Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Lafayette, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Lafayette location today.
Location
Hours
Reviews
3.7
224 reviews
5 stars
121
4 stars
33
3 stars
11
2 stars
10
1 star
49
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Numerous customers reported problems with reservations, including cancellations and unavailability of reserved vehicles upon arrival.
Customer Service
While some staff members received praise for their helpfulness and friendliness, others were criticized for poor communication and unprofessional behavior.
Vehicle Condition
Several reviews mentioned issues with the condition of the vehicles, including cleanliness and maintenance problems.
Pickup and Wait Times
Customers frequently expressed frustration with long wait times for vehicle pickup and drop-off, as well as delays in scheduled pick-up services.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others faced significant challenges.
- MMmarsxistDec 24, 20253.0Decent experience, staff was friendly, and although there seemed to be confusion about my reservation at first it was resolved and the car provided was in great condition. When I dropped of the rental however they said they could not drive me to pick up my car from the shop even though that was a service they provided when I initially rented the car which I found confusing. It being Christmas eve I was very very lucky to have someone still in town who was willing to pick me up but in the case that I didn't I would've been in a bit of a tricky situation as Uber in this area is ridiculously priced.
- JDJenny DuellNov 28, 20251.0Made a reservation in March for a large luxury SUV the day after Thanksgiving. Confirmed my reservation on the phone Tuesday. Called back Wednesday to confirm my husband didn't need to show his ID. Was told when I got to Enterprise this morning that they did not have a large SUV on the lot for me. Instead tried to give me a Durango or Atlas. Worst business and customer service ever. Beware when making reservations that they may leave you high and dry. Awesome start to our family vacation. Thanks for nothing, Enterprise.
- SDSuraj DattaNov 21, 20255.0Rylee was super helpful and I was in a sticky situation for the night but she went out of her way to help me not be stranded! The reserved car was still available and had no issues with the car. Rylee, thank you so much for saving my day!
- KOKehinde OgunmolaNov 13, 20255.0Sammy, the enterprise agent was so nice. Despite not having on ground the car I reserved, he made some calls and make sure everything went smoothly. He was even willingly to spend an extra time pass his shift just to make sure I’m happy and satisfied with my choice.
- JAJennifer AvilaNov 8, 20253.0I didn't rent a car but this is my second time having to pick up someone who has rented from here. It is so inconvenient for family and friends to get a parking spot to pick up a person from here! Everywhere is this "a-b" tag parking only. This other part of the lot is marked as this tag color parking only.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in West Lafayette offer?
Enterprise Rent-A-Car in West Lafayette offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick-up services.
What are the operating hours of Enterprise Rent-A-Car in West Lafayette?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in West Lafayette?
It is located at 1452 Aviation Dr, West Lafayette, IN 47906, USA.
How can I make a reservation for a rental car at Enterprise Rent-A-Car West Lafayette?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/in/west-lafayette-0819.html?mcid=yext:245709 or by calling +1 765-463-4804.
What payment options are accepted at Enterprise Rent-A-Car in West Lafayette?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car in West Lafayette offer any discounts?
Yes, this location offers discounts for active military personnel.
What languages are supported by Enterprise Rent-A-Car in West Lafayette?
Services are provided exclusively in English at this location.
Which nearby airports can help me find Enterprise Rent-A-Car's West Lafayette location?
Purdue University Airport and Lafayette Aviation are nearby airports that can assist in locating Enterprise Rent-A-Car at 1452 Aviation Dr.
What nearby university facilities are close to Enterprise Rent-A-Car in West Lafayette?
Nearby Purdue University facilities include the Terminal Building & A3IR-Core Lab, Niswonger Aviation Technology Building, and the Purdue University Aviation and Transportation Technology center.
Are there any nearby places to visit or relax after renting a car at Enterprise Rent-A-Car in West Lafayette?
You can visit nearby places like Indie Coffee Roasters for a coffee break, or check out the Intramural Fields for outdoor activities, both conveniently close to Enterprise Rent-A-Car.