Business Details
About
Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in West Lafayette, IN is your one stop for oil changes, brakes, tires and all your auto repair needs.
Why Car-X Tire & Auto?
Fast
You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time.
Affordable
We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price.
Reliable
Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it.
With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service.
Our Story...
Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine.
Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
460 reviews
5 stars
351
4 stars
33
3 stars
15
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Scott and Karlen for their excellent service.
Service Quality
While some customers reported positive experiences with thorough inspections and repairs, others expressed dissatisfaction with the quality of work and transparency regarding necessary repairs.
Communication Issues
Several reviews mentioned poor communication, including failure to provide updates on vehicle status and confusion regarding appointments.
Pricing Concerns
Customers had mixed feelings about pricing, with some finding it reasonable while others felt they were overcharged or misled by promotional offers.
Inconsistency
There were reports of inconsistent service experiences, with some customers experiencing quick and efficient service while others faced delays and unresolved issues.
- NNNiteen NigamJan 5, 20265.0Great experience at Car-X West Lafayette I had a great experience at Car-X West Lafayette while traveling from West Lafayette to Chicago on 12/14/25. My car’s engine started overheating due to a low coolant level, so I stopped by to have it checked at Car-X. Scott Smith’s team was incredibly helpful and honest. Joe took the time to diagnose the issue, attempted to fix the problem, and refilled the coolant. What truly stood out was their integrity — despite all the time and effort he put in, he didn’t charge me anything. I really appreciate their thoughtfulness and support at a time of need. I would highly recommend Car-X West Lafayette to anyone looking for honest and dependable automotive service.
- ADAdhitha DiasJan 3, 20261.0Been there twice. Never works on time. Wasted hours of my time. The fees are on the higher side. Tried to charge me 60-70 bucks for a light bulb change. Can get it done cheaper at a dealership. I changed the bulb myself for 20 bucks. Their tire replacement labour costs 2-3x compared to Walmart.
- SMShannon MillerDec 28, 20255.0Scott, Joe and the entire staff were awesome on 12/27/25. They went over my car and found everything that was time to replace and helped me prioritize what needed to be done first. They were kind, considerate, hard workers, patient, and customer service was absolutely outstanding. I would definitely recommend this store.
- DBDawn BoydNov 29, 20255.0This is the second time l've came to Car-X and I will continue to return. Excellent customer service. They explain everything they plan on doing to your automobile in layman's terms. The cost is extremely reasonable.
- ALAli LalaniNov 18, 20251.0Extremely rude staff. Rep treated me like I was a bumbling idiot and couldn’t grasp simple concepts. Didn’t provide helpful advice nor suggestions and failed to even provide an estimate of a quote
Frequently Asked Questions About Car-X Tire & Auto
Can I schedule an appointment online at Car-X?
You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .
Are there any coupons available for Car-X services?
Car-X coupons are available at https://www.carx.com/coupons/ by location.
Is financing available at Car-X?
Financing options for Car-X can be found at https://www.carx.com/auto-repair-financing .
How much is an Oil Change at Car-X?
Oil change pricing depends on the make/model of your vehicle, the type of oil used and local area in which the service is being provided. Contact your local Car-X to get pricing for your vehicle at https://www.carx.com/location_search/ .
Can I shop for tires online at Car-X?
You can search online for Tires at Car-X by vehicle, brand or size at https://www.carx.com/tires/ .
How much do Brakes cost at Car-X?
Your price will depend on the repair &/or replacements required for your vehicle and location. Contact your local Car-X for a free Brake Inspection at https://www.carx.com/location_search/ .
Does Car-X have franchise opportunities available?
Yes! Car-X has the best franchise fee structure in the Auto Repair Industry. Car-X franchisees get access to 50 years of industry expertise, powerful brand recognition, continual training and support. Learn more at https://carxfranchise.com/
Can I schedule an appointment online at Car-X Tire & Auto in West Lafayette?
Yes, you can schedule an appointment online by visiting https://www.carx.com/request-an-appointment/.
Are there any coupons available for services at Car-X Tire & Auto?
Yes, Car-X offers coupons by location at https://www.carx.com/coupons/.
Does Car-X Tire & Auto provide financing options for repairs?
Financing options are available; you can learn more at https://www.carx.com/auto-repair-financing.
What are the hours of operation for Car-X Tire & Auto in West Lafayette, IN?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What payment methods are accepted at Car-X Tire & Auto?
Car-X accepts Discover, Mastercard, and Visa credit cards.
What brands of tires are available at Car-X Tire & Auto?
They offer a wide selection including BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, Goodyear, Michelin, Toyo, and many more.
Is Car-X Tire & Auto wheelchair accessible?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.
What nearby gas stations can I find close to Car-X Tire & Auto in West Lafayette?
Nearby gas stations include BP, BP America, and Circle K, which can be convenient for refueling before or after visiting Car-X.
Are there any nearby hotels where I can stay when visiting Car-X Tire & Auto?
Prestige Inn and Courtyard By Marriott are nearby hotels, which offer convenient accommodation options if you need to stay overnight.
What local dining options are near Car-X Tire & Auto for a meal before or after service?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Burger King, Chaparritos Mexican Restaurant, and The Homestead delicatessen.