Business Details
About
Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in West Lafayette, IN is your one stop for oil changes, brakes, tires and all your auto repair needs.
Why Car-X Tire & Auto?
Fast
You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time.
Affordable
We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price.
Reliable
Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it.
With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service.
Our Story...
Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine.
Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
455 reviews
5 stars
347
4 stars
33
3 stars
15
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Karlen and Scott for their excellent service.
Service Quality
While some customers reported positive experiences with thorough inspections and repairs, others expressed concerns about unnecessary upselling and poor quality of work.
Timeliness
Several reviews mentioned long wait times for service, with some customers frustrated by delays and appointments not being honored.
Transparency
Customers appreciated clear explanations of services and costs, although there were complaints about misleading pricing and lack of follow-up on repairs.
Mixed Experiences
Overall, feedback was mixed, with some loyal customers returning for years while others reported significant dissatisfaction with recent service changes.
- ALAli Lalani5 days ago1.0Extremely rude staff. Rep treated me like I was a bumbling idiot and couldn’t grasp simple concepts. Didn’t provide helpful advice nor suggestions and failed to even provide an estimate of a quote
- TKTatyana KostenkoNov 9, 20255.0Super helpful staff and quick service. I came in for inflating my tires. Unfortunately, I was so pre-occupied with my issue that I forgot to ask the girl’s name who helped me with tire pressure so quickly! Thank you so much!
- TTTodd TatnallOct 19, 20251.0Don’t. Especially if you’re a student from out of town.
- DBDawn BoydOct 15, 20255.0I can't express enough the excellent auto service as well as the superb customer service I received at this shop. Everything was explained clearly to me about the issues my car was having. Staff were very honest and upfront and I knew I could rely on them to complete the job. I will continue to use this Car-X shop anytime my car is having problems and when its a service they provide. Good going Scottie and staff, made a believer out of me and won my loyalty!!!
- KAKai ASep 30, 20255.0Absolutely terrific job. Super Friendly staff and affordable prices with honest workers that give you all the information and answering any questions you have. I’ve gone through my dealership in the past but after the experience I had I will 100% be coming back. Showed proof of fixes and did not feel pressured performing fixes!
Frequently Asked Questions About Car-X Tire & Auto
Can I schedule an appointment online at Car-X?
You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .
Are there any coupons available for Car-X services?
Car-X coupons are available at https://www.carx.com/coupons/ by location.
Is financing available at Car-X?
Financing options for Car-X can be found at https://www.carx.com/auto-repair-financing .
How much is an Oil Change at Car-X?
Oil change pricing depends on the make/model of your vehicle, the type of oil used and local area in which the service is being provided. Contact your local Car-X to get pricing for your vehicle at https://www.carx.com/location_search/ .
Can I shop for tires online at Car-X?
You can search online for Tires at Car-X by vehicle, brand or size at https://www.carx.com/tires/ .
How much do Brakes cost at Car-X?
Your price will depend on the repair &/or replacements required for your vehicle and location. Contact your local Car-X for a free Brake Inspection at https://www.carx.com/location_search/ .
Does Car-X have franchise opportunities available?
Yes! Car-X has the best franchise fee structure in the Auto Repair Industry. Car-X franchisees get access to 50 years of industry expertise, powerful brand recognition, continual training and support. Learn more at https://carxfranchise.com/
Can I schedule an appointment online at Car-X Tire & Auto in West Lafayette?
Yes, you can schedule an appointment online by visiting https://www.carx.com/request-an-appointment/.
Are there any coupons available for services at Car-X Tire & Auto?
Yes, Car-X offers coupons by location at https://www.carx.com/coupons/.
Does Car-X Tire & Auto provide financing options for repairs?
Financing options are available; you can learn more at https://www.carx.com/auto-repair-financing.
What are the hours of operation for Car-X Tire & Auto in West Lafayette, IN?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What payment methods are accepted at Car-X Tire & Auto?
Car-X accepts Discover, Mastercard, and Visa credit cards.
What brands of tires are available at Car-X Tire & Auto?
They offer a wide selection including BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Firestone, Goodyear, Michelin, Toyo, and many more.
Is Car-X Tire & Auto wheelchair accessible?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.
What nearby gas stations can I find close to Car-X Tire & Auto in West Lafayette?
Nearby gas stations include BP, BP America, and Circle K, which can be convenient for refueling before or after visiting Car-X.
Are there any nearby hotels where I can stay when visiting Car-X Tire & Auto?
Prestige Inn and Courtyard By Marriott are nearby hotels, which offer convenient accommodation options if you need to stay overnight.
What local dining options are near Car-X Tire & Auto for a meal before or after service?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Burger King, Chaparritos Mexican Restaurant, and The Homestead delicatessen.