AutoZone Auto Parts

4.4
519 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sagamore Pkwy W in West Lafayette, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Lafayette, IN or call us at (765) 464-8797.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
360 Sagamore Pkwy W, West Lafayette, IN
47906, United States

Hours

Reviews

4.4
519 reviews
5 stars
339
4 stars
99
3 stars
44
2 stars
15
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various automotive issues.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to provide accurate information and assistance with car parts and repairs.

Quick Service

Customers frequently mentioned the efficiency of service, with many being able to get their needs met quickly, including installations and diagnostics.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with service quality and staff knowledge, indicating inconsistency.
  • NN
    Nishu
    6 days ago
    5.0
    Big shoutout to Austin Moody for amazing service! I came in to return a battery and honestly expected some hassle, but Austin made the whole process incredibly smooth. He really listened to my situation and helped me out in a way that went beyond what I expected. You can tell he genuinely cares about helping people, not just getting through the day. Really appreciate someone who treats customers like this. Thanks Austin – you made my day easier!
  • GM
    Gloria Maxwell
    Dec 7, 2025
    5.0
    Needed a new battery and they install and on my way in a short time.
  • JF
    John Fultz
    Nov 25, 2025
    5.0
    I didn't catch his name but the associate was very friendly and informative about my old battery and my choices on a new one.
  • ME
    Michelle Ellrich
    Nov 10, 2025
    5.0
    Needed new wipers. The store Manager Austin replaced them and cleaned the windshield with Rain-x. Also gave me a quote for a part!! awesome customer service!
  • YL
    Yeajin Lee
    Oct 23, 2025
    5.0
    My license plate broke, so I went to remove the screws, but they were completely rusted and stripped. I tried to take them out on my own, but they wouldn’t budge. I went to the Lafayette AutoZone, and they were super unhelpful. They sold me the wrong size screws and barely even tried to help me get the old ones off. I went to the Sagamore West Lafayette location, and I’m so glad I did. I’m so grateful for Xander (and Lucas). He went above and beyond, used every tool he could, and actually got the screws out. Then he let me return the ones I bought at the other store, helped me find the right size, and even screwed them in for me. Thank you for the outstanding customer service and helping me get this taken care of!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in West Lafayette?

The store is open Monday through Friday from 7:30 AM to 10:00 PM, on Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.