Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. National Hwy. in Washington, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, IN or call us at (812) 254-2300.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge about auto parts and their ability to provide accurate information and assistance.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.
Product Availability
Customers appreciated the store's ability to have common parts in stock and the quick service in finding the right items.
BB
Bryce Browning
Jan 2, 2026
5.0
Billy went above and beyond for seemingly nonexistent exhaust manifold studs, got one box and needed another and he called to the location I was headed and they’ll be there tomorrow bright and early! Very thankful and made me feel like family more than a customer! Godspeed Billy!
JD
Jon Doe
Oct 21, 2025
5.0
I had about givin up on AutoZone but I tell you I stopped out of necessity and some old geezer and some young kid were working they're damn fine guys they kind of brought me around to thinking AutoZone's not so bad they give me directions help me find the parts that I needed you ought to give them a raise cuz they're a hell of a lot more helpful than some of your other stores
MS
Mary Spaulding
Oct 16, 2025
5.0
Always willing to help and very friendly!!
DP
Doug Phillips
Mar 11, 2025
1.0
I called to see if I could get a replacement for a pvc valve. Needed one without the hose the guy on the phone got aggravated when he said only two would fit and they both had a hose connection. I Said I know I can get one without the hose. He made a smart comment and went and told the manager. The manager got on the phone a few minutes later with a really bad attitude. He began to give a very rude lession on the difference between a pvc vale and a breather . Ok I didn't know it was called something else that's what I was trying to say to the first guy and instead of telling me I need a breather he got mad then the manger was standing up for him for some reason . Bad bad people skills.
JH
John T. M. Herres
Aug 8, 2022
4.0
Pleased they took some batteries to recycle that they don't even carry.
Usually good, knowledgeable staff.