Business Details
About
Auto Repair ShopAuto Parts & Accessories
From classic hot rods to modern American or foreign vehicles, you still want a reliable auto technician to service your car. Jerl's Muffler & Brake is always here for you and your automotive needs
Location
Hours
Reviews
4.4
180 reviews
5 stars
140
4 stars
11
3 stars
6
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the friendliness and professionalism of staff, while others report rudeness and lack of accountability from management.
Quality of Work
There are numerous complaints about poor workmanship, including issues with brake installations and exhaust work, alongside positive remarks about timely and effective repairs.
Pricing
Customers have expressed concerns about high prices and perceived dishonesty in pricing, with some feeling overcharged for services, while others appreciate the fair pricing and value for work done.
Trust and Reliability
Several reviews highlight a decline in trust and reliability compared to past experiences, with some customers feeling that the new management does not uphold the same standards as previous ownership.
- LBLukas BakerOct 3, 20255.0Great work, very fair prices, and great customer service. I got to work with Don with getting my corvette exhaust swapped and couldn’t have asked for a better experience. Definitely coming back for more work.
- FRfloyd rossAug 4, 20221.0Don't know about their quality of work, but they tried to charge me $1600 for a $860 job. Call around and make sure you're getting an honest price.
- AJArthir Perez jrApr 23, 20214.0Good but very busy
- JMJuan MoralesMar 20, 20213.0Ok services after all but their prices are quite high, better deals at other places (muffler shops)
- SWSteven WesterkampNov 17, 20185.0Great service, friendly staff
Frequently Asked Questions About Jerl's Muffler & Brake
What type of vehicles does Jerl's Muffler & Brake service?
Jerl's Muffler & Brake services a range of vehicles including classic hot rods, modern American, and foreign vehicles.
What are the operating hours of Jerl's Muffler & Brake?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. It is closed on Sundays.
What payment options does Jerl's Muffler & Brake accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I contact Jerl's Muffler & Brake?
You can call them at +1 951-353-0214 or +1 951-682-7443, or email jerlsmuffler@outlook.com.
Does Jerl's Muffler & Brake have a website or social media presence?
Yes, their website is http://jerlsmuffler.com and they have a Facebook page at https://www.facebook.com/Jerls-Muffler-Brake-126394181370269/.
Where is Jerl's Muffler & Brake located?
It is located at 9431 Indian, Van Buren, IN, 92503, United States.
Are there any nearby eateries where I can grab food before or after my visit?
Yes, Sonic Drive-In is a nearby fast food restaurant where you can enjoy burgers before or after servicing your vehicle.
Are there any health and wellness services near Jerl's Muffler & Brake?
Yes, nearby you can find A Plus Massage and Platinum Salon & Spa for relaxation, as well as IQ Laser Vision - Riverside for ophthalmology services.
Where can I find automotive parts near Jerl's Muffler & Brake?
Parts Authority and The Parts Authority are located nearby, offering automotive parts and accessories to complement the services at Jerl's Muffler & Brake.
Are there any home goods or furniture stores near Jerl's Muffler & Brake?
Yes, Big A's Furniture Store, Arlington Furniture, and Modern Furniture are nearby options if you want to shop for home furnishings during your visit.