Jerl's Muffler & Brake

4.4
180 reviews
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Business Details

9431 Indian, Van Buren, IN
92503, United States
(951) 682-7443
http://jerlsmuffler.com
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About

Auto Repair ShopAuto Parts & Accessories
From classic hot rods to modern American or foreign vehicles, you still want a reliable auto technician to service your car. Jerl's Muffler & Brake is always here for you and your automotive needs

Location

Jerl's Muffler & Brake
9431 Indian, Van Buren, IN
92503, United States

Hours

Reviews

4.4
180 reviews
5 stars
140
4 stars
11
3 stars
6
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor management responses.

Quality of Work

There are significant concerns about the quality of work, with multiple customers reporting issues such as improper installations and lack of attention to detail.

Pricing Transparency

Customers expressed frustration over perceived dishonesty in pricing, with some feeling overcharged for services and parts.

Consistency

Long-time customers noted a decline in service quality and trust since the change in ownership, contrasting with their previous positive experiences.

Speed of Service

Many reviews highlighted the quick turnaround time for repairs, with several customers appreciating same-day service.
  • LB
    Lukas Baker
    Oct 3, 2025
    5.0
    Great work, very fair prices, and great customer service. I got to work with Don with getting my corvette exhaust swapped and couldn’t have asked for a better experience. Definitely coming back for more work.
  • AS
    Azary Sturk
    Jun 30, 2025
    2.0
    Well I won't be coming back. Jerl's has gone down hill. Bummer because I've been using them for years but recently I bought some specific breaks that I wanted installed on my truck but I had to return them because they said they could not warranty them if I provided the breaks, but they could get the brakes I wanted from "their" vendor. Didn't know that "their" vendor was going to cost me 135% more than what I bought the brakes for. That's a bit much, even for an up-charge which I totally get, you gotta make money but that's just straight robbing someone. And then on top of that, they tried to get me to replace my rotors when I knew they were still good and just needed to be turned. And so after denying having them replaced, I get a call a few hours later and magically, one of my calipers is broken. Yeah, nothing was mentioned about it when the brakes were taken apart and then It was magically stripped on one side only. Now, as I left, I see a garage full of kids playing mechanics, it really makes me wonder how that would have gotten stripped out. This whole situation stinks and I feel like this was a totally cash grab or a cover up for their mistake. Sucks because I use to recommend them to everyone but now I'll be doing the opposite.
  • RG
    R. G.
    Feb 25, 2023
    1.0
    Waste of money. Exhaust has leaks. Manifold has a broken bolt. Bad workmanship.
  • AR
    Andrew Ridgeway
    Feb 3, 2021
    5.0
    Awesome service and great prices. Best muffler shop in town!
  • BB
    Bert
    Apr 12, 2018
    5.0
    Good people, good work
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Frequently Asked Questions About Jerl's Muffler & Brake

What type of vehicles does Jerl's Muffler & Brake service?

Jerl's Muffler & Brake services a range of vehicles including classic hot rods, modern American, and foreign vehicles.

What are the operating hours of Jerl's Muffler & Brake?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 1:00 PM. It is closed on Sundays.