Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Valparaiso, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Valparaiso location today.
Location
Hours
Reviews
4.2
494 reviews
5 stars
337
4 stars
50
3 stars
25
2 stars
18
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, professional, and helpful, there were significant complaints about poor customer service experiences, including long wait times on the phone and issues with reservations.
Vehicle Availability
Numerous reviews highlighted problems with vehicle availability, including customers not receiving the cars they reserved and being offered unsuitable alternatives.
Staff Performance
Several customers commended specific employees, particularly Zach, for going above and beyond in customer service, while others reported unprofessional behavior from some staff members.
Cleanliness and Maintenance
Feedback indicated that while some vehicles were well-maintained and clean, there were instances of dirty cars and maintenance issues, such as low oil and tire problems.
Reservation Issues
Multiple reviews expressed frustration with the reservation system, noting that reservations were not honored or that customers were turned away due to overbooking.
- ABAl BNov 16, 20254.0Although they were really busy at the time I was taken care of quickly. The car i reserved wasnt ready and i was givin a nice upgrade at no extra cost . Very helpful people, Thank you.
- JCjacob CoxNov 14, 20255.0These employees here are very nice I would recommend anyone to go rent a car from them
- HKHello KittyNov 7, 20255.0Rented a Kia Soul for the week while my car was being repaired. Enterprise made the whole process easy and stress-free they even picked me up from the body shop and dropped me off when my car was ready. Big thanks to Zach and the Enterprise Valpo team for the great service!
- SCScott CNov 4, 20255.0The team at Valparaiso was very instrumental in getting me a last minute vehicle for an unplanned vacation trip. They were able to get me into a nice car and not have to worry about squeezing into some tiny car. Everyone was awesome and Valparaiso Indiana Enterprise Rent-A-Car
- MPMatt PalcowskiOct 24, 20251.0Constantly given the runaround all 4 times we've used valpo location. Insurance said call enterprise, enterprise said call insurance, roadside hung up on us 3 times with the last guy saying "what do you want?" before hanging up, couldnt understand a word from most of the reps from roadside as well so probably for the best they kept hanging up on us.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Valparaiso, IN?
Enterprise Rent-A-Car in Valparaiso offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Valparaiso, IN?
It is located at 557 S Washington St, Valparaiso, IN 46383.
What are the operating hours of Enterprise Rent-A-Car in Valparaiso?
They are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Valparaiso?
You can reserve your rental car online at their website or by calling their local phone number +1 219-531-2700.
Does Enterprise Rent-A-Car in Valparaiso offer any special rental deals?
Yes, they offer great weekend rates which you can book through their deals page online.
What forms of payment are accepted at Enterprise Rent-A-Car in Valparaiso?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up service in Valparaiso?
Yes, airport pick-up is among the services provided by the Valparaiso location.
What automotive repair shops are near Enterprise Rent-A-Car in Valparaiso?
Nearby automotive repair options include M & S Collision Center, CDE Collision Center, Green's Towing & Auto Repair, and Porter County Automotive.
Are there any good dining options near Enterprise Rent-A-Car in Valparaiso?
Yes, La Patrona, a Mexican restaurant, is located near the Enterprise Rent-A-Car location, great for a meal before or after your rental.
If I'm visiting Enterprise Rent-A-Car in Valparaiso, what other useful services are nearby?
Nearby you'll find CVS Pharmacy and Walgreens for medical or convenience needs, BMO Harris Bank for financial services, and Valparaiso Police Department for local law enforcement.