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ONE9 Travel Center

4.1
(1120 reviews)

Business Details

5555 E Margaret Ave, Terre Haute, IN
47803, United States
(812) 877-9977
https://pilotcompany.com/

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to ONE9 Travel Center in Terre Haute, IN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

ONE9 Travel Center
5555 E Margaret Ave, Terre Haute, IN
47803, United States

Hours

Reviews

4.1
1,120 reviews
5 stars
533
4 stars
319
3 stars
161
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and lack of assistance.

Cleanliness

Restroom cleanliness is a significant concern, with many reviews highlighting dirty conditions and maintenance issues.

Facilities

The availability and quality of facilities, such as showers and food options, received mixed reviews, with some praising cleanliness and others citing issues like mold and lack of food.

Parking

Parking is noted as a challenge, particularly for larger vehicles, with some customers expressing frustration over limited space and navigation difficulties.

Pricing Issues

Several customers reported problems with pricing, including unexpected charges and high prices for goods.
  • SH
    Shannon Hicks
    Feb 2, 2026
    5.0
    The woman that answered the phone was more than helpful. Thank you bunches! There should be more people like you in the world.
  • RI
    Randall Robinson II
    Jan 19, 2026
    1.0
    Employees are clueless and just don't care. 3 times I have told them the K1 card reader doesn't work, 3 times they did nothing other than claiming it's not their problem.
  • TO
    Tom O'Malley
    Jan 13, 2026
    1.0
    Staff was nice. The service was good. Scales can't be pulled onto from parking lot. Very dangerous to pull out and swing . I wouldn't come here for a scale. Ad were screaming at high volume in my face while fueling
  • CW
    carter wall
    Nov 26, 2025
    5.0
    Had to do a 3 AM run to use the restroom due to my toilet at home being broke. Chris and Colleen are super friendly and greeted me and asked if I needed anything. Clean restrooms too!!!
  • ED
    Esther Dutey
    Oct 20, 2025
    5.0
    The employees are so friendly. The store was very clean as well. I would definitely recommend stopping here on a road trip.

Frequently Asked Questions About ONE9 Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from ONE9 Travel Center

ONE9 Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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