Advance Auto Parts

4.3
305 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5636 Crawfordsville Rd in Speedway offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5636 Crawfordsville Rd, Speedway, IN
46224, United States

Hours

Reviews

4.3
305 reviews
5 stars
185
4 stars
77
3 stars
20
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, some reported rude behavior and lack of assistance.

Employee Performance

Several employees, particularly Ashley and Mark, received high praise for their exceptional service, while others were criticized for poor customer interaction.

Store Environment

The store is generally described as clean and well-stocked, but some customers experienced issues with product availability.

Overall Experience

Many customers expressed satisfaction with their experiences, highlighting the helpfulness of staff and competitive pricing, though some noted long wait times and staffing issues.
  • JM
    John Meyer
    Nov 17, 2025
    5.0
    I bought a remanufactured power steering pump for my wife’s car when the original started leaking after 150k miles. Installed the new pump and swapped problems from a leaking pump to a noisy one. I’ve installed a lot of remanufactured parts over the years and this was the first issue I ever had with a part right out of the box. Definitely no reflection of the store and it’s just the risk that’s involved with remanufactured parts. After a week of hoping the initial replacement pump would quiet down with some break-in time, I ended up deciding to replace it and use the limited lifetime warranty. Bought another remanufactured pump, replaced it, and returned the defective unit with no issues or hassles. Now I have a leak free, normal sounding, power steering pump and most importantly a satisfied wife! All around good experience with Advance. The online ordering and pickup is super convenient, prices are fair and competitive, service was on point. Highly recommended after this good experience!
  • MA
    Mark Abbott
    Nov 15, 2025
    5.0
    Got everything I went in to get and they help me find everything
  • CC
    Cory Clark
    Nov 10, 2025
    5.0
    Ms. Tonya was phenomenal with helping me and going the extra mile. Customer service was on point. Mr. George was extremely helpful as well. Love this location, great people
  • MS
    Mike Stuhler
    Nov 5, 2025
    5.0
    Just wanted to say what excellent service I have gotten from Michelle, not just my visits yesterday and today, but in the past, as well. She's on top of excellent customer service all the way around, and she is great and super friendly to deal with. Thanks so much!
  • TT
    Torii Torii
    Oct 29, 2025
    5.0
    I was on me I forgot her name that fast. But I came in needing a jump because my car was not starting, both women was very helpful but the black women was willing to walk in the rain and cold to give me a jump

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*