Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in South Bend, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
1,051 reviews
5 stars
439
4 stars
249
3 stars
157
2 stars
55
1 star
151
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted poor cleanliness, particularly in restrooms and showers, with reports of dirt, mold, and unclean facilities.
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, with several instances of disrespectful interactions.
Parking Issues
Customers expressed frustration over limited parking availability and issues with paid parking, including reservations not being honored.
Service Quality
Service quality was inconsistent, with some positive experiences noted, but many complaints about long wait times and inadequate service.
Food Quality
Several reviews criticized the food quality and pricing, describing it as subpar and overpriced.
- ABAlberto Bonilla5 days ago2.0This is a horrible pilot to stop at. I strongly suggest finding another one. 90% of the parking you have to pay. You're better off going across the street to the speedway.
- NHNicole HellstromDec 9, 20251.0All paid parking, even if the spot isn’t labeled. 👎 $22/night Lot not plowed very well, may as well be driving through a potholed dump, definitely not salted either. Plan on having ice cleats or similar if you’re walking across to the building
- AAApril ArmstrongDec 9, 20254.0Friendly but ready food gross.
- TTTomatoNov 20, 20251.0The reviews don’t lie — it’s bad. Recently I realized that Pilot managed to improve cleanliness in many locations, but this one stands out in a different way. You will be able to find different artifacts in showers — nails, pubic hair, mold, dirty towels, bloody napkins. If you are lucky — all that crap at once.
- MWMishael WilliamsNov 13, 20255.0I am forever thankful to the manager Dwayne and Russell for all their assistance! I lost a windshield wiper during the storm on Monday afternoon during a 10 hour drive. Had a van full of students! Russell hung with me and actually replaced it himself in the midst of the snow. God bless you all! Special thanks to the young lady who checked me out. I didn’t get your name. I really appreciate you all!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in South Bend offer to professional drivers?
Pilot Travel Center provides diesel lanes, reservable showers, overnight parking, laundry facilities, premium Wi-Fi, CAT scales, and mobile fueling services for professional drivers.
Are the showers at Pilot Travel Center accessible to anyone and what is the cost?
Yes, anyone can purchase a shower at Pilot Travel Center. Shower prices vary by location, so please contact the store directly for pricing details.
What fuel options are available at the Pilot Travel Center in South Bend?
The travel center offers gasoline, diesel, and Diesel Exhaust Fluid (DEF) with high-speed pumps. For specific fuel blends and pricing, please visit their website.
What are the operating hours of Pilot Travel Center in South Bend?
The Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
What payment methods are accepted at the Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking available at the Pilot Travel Center, and how can I find out about specific rules?
Overnight parking is available, but rules vary by location. It's recommended to contact the store directly for specific parking policies.
What nearby dining options are available around Pilot Travel Center in South Bend?
Nearby dining options include Subway, Taco Bell, El Arriero Mexican Grill, and Chivo's Pizza, perfect for grabbing a meal before or after your visit.
Are there nearby services for propane supply around Pilot Travel Center?
Yes, Blue Rhino Propane Exchange, a nearby propane supplier, is close by and can assist with propane needs.
What nearby freight and cargo services can assist truck drivers visiting Pilot Travel Center?
Nearby freight and cargo services include Saia LTL Freight and FedEx Freight, which can be useful for professional drivers handling cargo.
Is there a CAT scale available at the Pilot Travel Center in South Bend?
Yes, all Pilot Travel Center locations, including the South Bend location, have CAT scales for truck drivers.