Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in South Bend, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
1,047 reviews
5 stars
439
4 stars
248
3 stars
157
2 stars
53
1 star
150
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported dirty bathrooms and showers, with some noting a lack of cleaning and maintenance.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, leading to negative customer experiences.
Shower Facilities
Shower conditions were frequently criticized for being cramped, inconsistent in water temperature, and lacking cleanliness.
Parking Issues
Customers expressed frustration over limited parking availability and issues with reserved spots being occupied by non-reserved vehicles.
Pricing Concerns
Several reviews mentioned high prices for fuel and convenience items, with some feeling that the costs were unreasonable.
- TTTomato3 days ago1.0The reviews don’t lie — it’s bad. Recently I realized that Pilot managed to improve cleanliness in many locations, but this one stands out in a different way. You will be able to find different artifacts in showers — nails, pubic hair, mold, dirty towels, bloody napkins. If you are lucky — all that crap at once.
- MWMishael WilliamsNov 13, 20255.0I am forever thankful to the manager Dwayne and Russell for all their assistance! I lost a windshield wiper during the storm on Monday afternoon during a 10 hour drive. Had a van full of students! Russell hung with me and actually replaced it himself in the midst of the snow. God bless you all! Special thanks to the young lady who checked me out. I didn’t get your name. I really appreciate you all!
- AMARCADA MARKETNov 3, 20251.0Ridiculous place. The rude, disrespectful staff hassle you over every little empty ‘ice cup,’ even after you’ve dropped nearly $100 there. When overcharged they don't get your money back.
- RLRebeca LazoOct 29, 20251.0The app show 70 parking and 32 prime parking is not true there r 32 parking and all of them prime parkings . Terrible wrong for pilots all of then are taking advantage of the trucks drivers in this country and the fmsa font care about it
- JEJohn EnglishOct 28, 20251.0They don't hardly clean restrooms the stuff on the rollers wasn't even warm you got to warm them up yourself and it seems customer service is kinda rude
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in South Bend offer to professional drivers?
Pilot Travel Center provides diesel lanes, reservable showers, overnight parking, laundry facilities, premium Wi-Fi, CAT scales, and mobile fueling services for professional drivers.
Are the showers at Pilot Travel Center accessible to anyone and what is the cost?
Yes, anyone can purchase a shower at Pilot Travel Center. Shower prices vary by location, so please contact the store directly for pricing details.
What fuel options are available at the Pilot Travel Center in South Bend?
The travel center offers gasoline, diesel, and Diesel Exhaust Fluid (DEF) with high-speed pumps. For specific fuel blends and pricing, please visit their website.
What are the operating hours of Pilot Travel Center in South Bend?
The Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
What payment methods are accepted at the Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking available at the Pilot Travel Center, and how can I find out about specific rules?
Overnight parking is available, but rules vary by location. It's recommended to contact the store directly for specific parking policies.
What nearby dining options are available around Pilot Travel Center in South Bend?
Nearby dining options include Subway, Taco Bell, El Arriero Mexican Grill, and Chivo's Pizza, perfect for grabbing a meal before or after your visit.
Are there nearby services for propane supply around Pilot Travel Center?
Yes, Blue Rhino Propane Exchange, a nearby propane supplier, is close by and can assist with propane needs.
What nearby freight and cargo services can assist truck drivers visiting Pilot Travel Center?
Nearby freight and cargo services include Saia LTL Freight and FedEx Freight, which can be useful for professional drivers handling cargo.
Is there a CAT scale available at the Pilot Travel Center in South Bend?
Yes, all Pilot Travel Center locations, including the South Bend location, have CAT scales for truck drivers.