Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South Bend, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Michigan Street location today.
Location
Hours
Reviews
4.3
370 reviews
5 stars
244
4 stars
61
3 stars
20
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others, particularly management, have been criticized for poor communication and unprofessional behavior.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues such as unpleasant odors and cleanliness concerns.
Reservation Issues
Multiple reviews highlighted problems with vehicle availability and reservation management, leading to frustration among customers who expected to receive their booked vehicles.
Overall Experience
While some customers had positive experiences and appreciated the service, others expressed significant dissatisfaction and indicated they would not return.
- BGBrytanie GarnerDec 10, 20255.0Everyone is super friendly and the vehicles are nice
- TJTanesia JacksonOct 20, 20251.0Me and my husband got a rental car on Oct 8th to take our daughter to an out of state doctors appt. The time that we spent there with Matt (I believe e that was his name) was quick and easy. He let me use my Indiana license and my husbands debit card because he said it shouldn’t be an issue since we are married (my husband had a California license). We got a nice SUV that fit all 3 of our kids. The rental was returned maybe an hour late the next day with no scratches, dents or issues. We had to go to another appt on Tuesday, October 14th. My husband went in thinking that we could get the rental quick and easy like we did just 6 days prior. He comes out saying that another guy told him that the first guy wasn’t supposed to do what he did and that he couldn’t help us, there was nothing he could do. We had to miss my daughter’s second specialist appt. Then today I called because we thought we found a solution with a card (I have tap to pay). Google said that Enterprise accepts tap to pay… I call and they said no. All together we enjoyed our first experience with Matt, but overall apparently everybody at this location is confused about the policies and that’s frustrating for customers.
- VNVertrice NapperAug 23, 20225.0They normally have a great selection of cars to rent from I personally rent from them whenever I need a vehicle I definitely recommend them but make sure you have a 200$ deposit ready if not going through your insurance company
- DHDoug HoogeveenJan 4, 20224.0Reliable, good service and very helpful!
- CWChassity WillsAug 2, 20175.0I have been renting vehicles from Enterprise for over 15 years. There has rarely been a problem that they have not been able to solve. I showed favoritism to my closet location, not just because of the location but because of how excellent the entire staff is. Since my latest rental I have come to find that other locations are just as great! However the vehicle you guys put me in this last time may have got you in trouble because I am in the market for that particular car. Enterprise is the best by far!!! You guys/gals, keep up the great work😉
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in South Bend offer?
They offer a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, car repairs, or weekend getaways.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car in South Bend open on Sundays?
No, the location is closed on Sundays.
Where is Enterprise Rent-A-Car located in South Bend?
It is located at 1420 S Michigan St, South Bend, IN 46613.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
Can I reserve a car online at this Enterprise Rent-A-Car location?
Yes, reservations can be made online through their website at http://enterprise.com/reserve.
Are there any car wash or auto detailing services near the Enterprise Rent-A-Car location?
Yes, Mayitos Hand Carwash offers car wash and auto detailing services nearby.
Where can I find automotive parts or car dealers close to Enterprise Rent-A-Car in South Bend?
Nearby options include HENRY'S AUTO INC, Marely's Auto Sales INC, Two Rivers Auto Sales Corp, Fisher Auto Parts, and Hoffman Bros Auto Parts.
Are there any nearby places to eat or grocery shops near Enterprise Rent-A-Car?
Yes, you can visit Taqueria Rosales, Super Mercado Rosales, and Boricua Hot Dogs for dining or grocery needs.