AutoZone Auto Parts

4.0
396 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Michigan St in South Bend, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Bend, IN or call us at (574) 231-9553.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4316 S Michigan St, South Bend, IN
46614, United States

Hours

Reviews

4.0
396 reviews
5 stars
207
4 stars
82
3 stars
50
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that staff members were knowledgeable and helpful, particularly in assisting with parts and installations.

Store Management

The store manager received positive feedback for going above and beyond to assist customers, but there were also complaints about poor management practices.

Product Availability

Customers appreciated the variety of parts available, though some reported instances of not finding specific items they needed.

Cleanliness and Organization

The store was generally described as clean and organized, contributing to a positive shopping experience.
  • JJ
    Julian
    Nov 14, 2025
    5.0
    Melissa was awesome! Very helpful and informative! I got wind wipers and windshield fluid suggested by Melissa to maintain wind wiper life. She installed my wipers quick and taught me how to install them! Super friendly and great personality! Great team work here had everyone moving in and out!
  • TT
    The Proverbial Truth
    Nov 11, 2025
    5.0
    I went here twice in one day for different things. The manager Melissa was the bomb. I left there wanting to leave this review for her. And I'm still in the parking lot🤣
  • KN
    Kristine Noland
    Nov 7, 2025
    5.0
    Jeremy the store manager went above and beyond to help me get back on the road I stopped at 5 places and give up and let my car dealer ship wanted to charge me for a simple problem thank you so much for your help
  • CH
    Chelsea Howard
    Aug 28, 2025
    1.0
    Terrible service! My car died in the parking lot. Went in to get help. The girl that looks like a boy had below average customer service skills. I asked if they could check my battery. She looked right at me and said it would be too much of a hassle for them to bring their equipment back inside the store. I was floored. I managed to make it to o Riley’s and purchased a BRAND NEW battery!! One of the guys from there came to auto zone to help me change it! What a shame auto zone!
  • OH
    olivia hudson
    Aug 26, 2025
    5.0
    I was at AutoZone on Michigan Street in South Bend, Indiana and I had a great experience. I didn’t know I had to bring my Husband debit card but we worked it out. Jeremy helped me first and then Melissa helped me as well. I’m very appreciative even even though my husband was a little upset But I worked it out. We got it done.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in South Bend?

AutoZone Auto Parts in South Bend is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

What pickup and delivery services does AutoZone offer?

AutoZone offers in-store pickup and same-day delivery services for your convenience.