Business Details
About
Used Car Dealer
Auto Import Specialist provides auto sales and services to the South Bend, IN area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
194 reviews
5 stars
176
4 stars
6
3 stars
4
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, honesty, and willingness to go above and beyond to assist.
Communication
Many reviews highlighted the excellent communication throughout the service and purchasing processes, with customers feeling informed and updated.
Quality of Work
The quality of repairs and services was frequently commended, with customers reporting satisfaction with the outcomes and fair pricing.
Stress-Free Experience
Customers appreciated the low-pressure sales environment and the ease of the car buying process, often describing it as pleasant and straightforward.
Trustworthiness
The business was recognized for its integrity and reliability, with many customers expressing confidence in the honesty of the services provided.
- RERachele EversNov 15, 20255.0Drove all the way from Michigan to look at a car at this dealership, and it ended up being one of the most pleasant and smooth car purchases of my life. The Experience was top-notch all around! Sales rep was honest and knowledgeable and not high pressure at all. The best part about the whole experience is the car that I went there to look at (BMW) ended up not being quite what I wanted, but Mark ask me a couple of questions about what I was looking for, and ultimately put me in an Audi that checked all of the boxes and then some. There was no rigmarole and no "Let me talk to my manager" BS. It was so refreshing to have a car buying experience that didn't feel icky, If you know what I mean. He was honest and straightforward which made it very easy to do business with him. The car that I ended up buying is freaking perfect for what I need. I also noticed while I was there that all of the cars on that lot were high quality more premium brands and the prices were absolutely fair and reasonable (possibly even a little low / competitive?). I would 100% make the journey again to do business with this dealership. And that is saying something because it's almost a 3-hour drive. Highly recommend!
- RSrusty shackleford77Nov 10, 20255.0I bought a Car (Q5S) from Joe today and I kid u not, I was out in less than 1 hour. No dickering, no BS, straight up with fair prices. I came ready and he was on point. beautiful selection of cars
- OSOnyx SniderOct 22, 20255.0Thanks to Mark I was able to keep my car and drive it again he worked with me and didn't have to , but thanks to him me and my kids didn't take a major loss. Forever greatful.
- WWWendigoOct 21, 20255.0Happy to have a deal with them, professional service and great communication! Would definitely wish to work with them again!
- DJDeadra JohnsonOct 16, 20255.0The staff at AIS is simply amazing! The prompt courteous attention and fair market prices along with the outstanding value are the reasons we have been customers for multiple car deals since the day they hung a shingle! Blessing to you guys, your the best!
Frequently Asked Questions About Auto Import Specialist
Do you sell and service vehicles?
Yes we offer both sales of used cars and servicing of vehicles both bought from us and not purchased here. We are here to help regardless of where you bought your vehicle.
Will you accept my extended warranty
Yes, we will work with extended warranties weather purchased from us or from someone else.
Do you have financing options?
Yes, we do, we work with several lenders who specialize in different levels of credit and would love to help you secure financing as best as possible.
Do you sell and service vehicles at Auto Import Specialist?
Yes, Auto Import Specialist offers sales of used cars and servicing for vehicles purchased from them or elsewhere.
Will Auto Import Specialist accept my extended warranty?
Yes, they accept extended warranties whether purchased from them or from another provider.
Does Auto Import Specialist provide financing options for car purchases?
Yes, they work with several lenders specializing in different credit levels to help you secure financing.
What are the operating hours of Auto Import Specialist?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 10:00 AM to 3:00 PM, and closed on Sundays.
What types of payment does Auto Import Specialist accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Auto Import Specialist located?
Auto Import Specialist is located at 25292 State Rd 2, South Bend, IN 46619, USA.
Does Auto Import Specialist provide wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, seating, and restrooms.
Are there nearby hotels to Auto Import Specialist if I need accommodation?
Yes, nearby hotels include Westwood Motel and Royal Inn, convenient for visitors needing a place to stay.
What local businesses are near Auto Import Specialist that customers might visit?
Nearby businesses include SealMaster (construction services), Western Veterinary Clinic (pet services), and Dollar General (discount store).
Are there any nearby venues for automotive events near Auto Import Specialist?
Yes, South Bend Motor Speedway and Great Lakes Auto Auction are nearby and great for automotive interest.