Brand Certified
Pilot Travel Center
3.9(2080 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
1851 W 400 N, Shelbyville, IN
46176, United States
Certified by Pilot Travel Center • Mar 01, 2026
(317) 392-8771
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Shelbyville, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
2,080 reviews
5 stars
899
4 stars
528
3 stars
323
2 stars
104
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, particularly at the checkout and customer service areas.
Cleanliness
While some reviews praised the cleanliness of the bathrooms and showers, others highlighted significant issues with dirtiness and lack of maintenance.
Fuel Pump Problems
Many customers experienced issues with fuel pumps, including card reader errors and malfunctioning equipment.
Parking Concerns
Frequent complaints about the parking situation, including overcharging for reserved spots and lack of available free parking.
Mixed Customer Experiences
Some customers praised friendly staff and good service, while others had negative experiences that overshadowed their visits.
- JSJacqueline SabharwalFeb 18, 20262.0Someone put grease in the windshield cleaning bucket at the pump so now there is grease all over the windshield.
- DADaniel AitoneanFeb 3, 20261.0Whoever runs this location needs to actually run it. I understand that once in a while an item gets out of stock but this is a complete joke you basically have no options and when you come to a pilot specifically for the coffee it’s very frustrating. I’ve watched a few people start their day on a bad note this morning!
- AAAdamJan 31, 20262.0The pumps do not read the credit cards so I had to go in to pay. Not fixed for over a month as I bought gas here three times. This time the cashier messed up after I told him about my Good Sam for 5 cents off. He was nice though so management please take care and maintain your pumps. This is ridiculous.
- ISIlie SchiporJan 27, 20261.0The snow isn’t cleared, and if you’re light, you’ll get stuck.
- SSSerana SkyrimJan 15, 20261.0Just called to ask if Pilot cash trucking company payroll checks. The Inconsiderate,Rude and Disrespectful person who answered the phone: said no then hung up on me!!! Never more than 1 star forever to this Pilot!!!!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours for Pilot Travel Center in Shelbyville, IN?
The Pilot Travel Center in Shelbyville is open 24 hours a day, 7 days a week, including holidays.
Does the Shelbyville Pilot Travel Center offer showers?
Yes, showers are available, but we recommend using the store locator tool or contacting the store directly for shower availability and prices.
What fuel options are available at this Pilot Travel Center?
This location offers gasoline, diesel, DEF, and EV charging stations for electric vehicles.
Can I purchase an eGift card from this location?
Yes, you can purchase eGift cards online through the Pilot website or app.
What payment methods are accepted at Pilot Travel Center Shelbyville?
Payments accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payment methods.
Is overnight parking available at the Shelbyville Pilot Travel Center?
Overnight parking is available, and you should contact the store directly for location-specific parking rules and availability.
Are there electric vehicle charging stations at this location?
Yes, there are EV charging stations available at Pilot Travel Center in Shelbyville.
What nearby dining options are available around Pilot Travel Center in Shelbyville?
Nearby dining includes Cinnabon, McDonald's, Sidewalk Cafe, Brew Brothers, Center Bar, and the Steakhouse at Indiana Grand Casino, offering various food and drink choices before or after your visit.
Are there entertainment venues near Pilot Travel Center in Shelbyville?
Yes, nearby entertainment venues include Indiana Grand Casino, Horseshoe Indianapolis Racing & Casino, Indiana Downs, Grand Casino Shelbyville, and the Indiana Derby race track.
How can nearby places like Western Union or Blue Rhino Propane Exchange be useful to customers at Pilot Travel Center?
Customers can use nearby Western Union for money transfer services and Blue Rhino Propane Exchange for propane needs, complementing their travel and convenience requirements during their stop.
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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