Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Shelbyville, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,061 reviews
5 stars
895
4 stars
527
3 stars
322
2 stars
101
1 star
216
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the bathrooms and showers, although some reported issues with maintenance.
Customer Service
Staff were frequently described as friendly and helpful, but there were notable complaints about rude or untrained employees.
Parking Issues
Numerous reviews highlighted problems with parking, including a lack of available spots and confusion over reserved parking.
Food Quality
While some customers enjoyed the food options, others reported poor service and availability at the attached McDonald's.
Fuel Quality
Several customers expressed dissatisfaction with the fuel options, particularly regarding the misleading advertising of E15 as regular unleaded.
- RPRichard PowellNov 16, 20252.0We regularly stop here when traveling on I-74. This time we had issues. After trying three different credit cards, each having card reader errors. I went to pay for gas at the counter. They apologized for their card reader errors on many of their pumps. If they would have placed a note at the pumps, it would save all customers time and frustration.
- RSRobert SynenbergNov 13, 20251.0This is the worst pilot ever they let people sleep in front of the scale they let people sleep on the fuel Islands you can't even pull through the lot half the time it's ridiculous America has no false anymore make them move and put a no trespass on them if they are being jerks about it I understand you have to park somewhere but not at a fuel Island and not on the scale then I called to talk to the manager and she was rude about it
- DMDude from ManitobaOct 28, 20253.0Typically pilot with Mc donals inside. Parking full at almost evening. Have to buy paid parking for 18 dollars
- IBIndia ByrneOct 20, 20255.0Great “pit stop” along our girls trip. Remarkably clean bathrooms and deeply friendly personnel. Bonus: good smells thanks to the on-site cinabon, truly a delight for the senses. Marty was very helpful after my dear friend had something of a “mishap” at the self checkout. Highly recommend.
- BHBritanny Krystal HubbardOct 20, 20254.0Cinna~bon fresh clan bathrooms
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours for Pilot Travel Center in Shelbyville, IN?
The Pilot Travel Center in Shelbyville is open 24 hours a day, 7 days a week, including holidays.
Does the Shelbyville Pilot Travel Center offer showers?
Yes, showers are available, but we recommend using the store locator tool or contacting the store directly for shower availability and prices.
What fuel options are available at this Pilot Travel Center?
This location offers gasoline, diesel, DEF, and EV charging stations for electric vehicles.
Can I purchase an eGift card from this location?
Yes, you can purchase eGift cards online through the Pilot website or app.
What payment methods are accepted at Pilot Travel Center Shelbyville?
Payments accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payment methods.
Is overnight parking available at the Shelbyville Pilot Travel Center?
Overnight parking is available, and you should contact the store directly for location-specific parking rules and availability.
Are there electric vehicle charging stations at this location?
Yes, there are EV charging stations available at Pilot Travel Center in Shelbyville.
What nearby dining options are available around Pilot Travel Center in Shelbyville?
Nearby dining includes Cinnabon, McDonald's, Sidewalk Cafe, Brew Brothers, Center Bar, and the Steakhouse at Indiana Grand Casino, offering various food and drink choices before or after your visit.
Are there entertainment venues near Pilot Travel Center in Shelbyville?
Yes, nearby entertainment venues include Indiana Grand Casino, Horseshoe Indianapolis Racing & Casino, Indiana Downs, Grand Casino Shelbyville, and the Indiana Derby race track.
How can nearby places like Western Union or Blue Rhino Propane Exchange be useful to customers at Pilot Travel Center?
Customers can use nearby Western Union for money transfer services and Blue Rhino Propane Exchange for propane needs, complementing their travel and convenience requirements during their stop.