Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Shelbyville, IN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,075 reviews
5 stars
899
4 stars
528
3 stars
323
2 stars
102
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
While some reviews highlighted clean bathrooms and facilities, others reported issues with dirty showers and restrooms, indicating inconsistency in cleanliness.
Parking Issues
Numerous complaints were made about the parking situation, including overcharging for reserved spots and a lack of available free parking.
Fuel Quality
Several customers expressed dissatisfaction with the fuel options, particularly regarding the misleading advertising of E15 fuel as regular unleaded.
Service Efficiency
Customers noted long wait times at checkout and issues with malfunctioning gas pumps, leading to frustration.
- JFJeff FabishJan 4, 20261.0Almost no working fuel pumps.
- CACaleb AveryDec 31, 20251.012/31/2025 11:44pm rude cashier beyond what I have ever seen in my existence. Had to prepay so very unfortunate that I had to interact with with her rolling her eyes and speaking very little in reference to paying with card vs tap for credit she wanted me to do her job I guess this is a prime example for what good it would be for AI an robots because I believe I would of had a better interaction good lord happy new year
- JSJustin SowaDec 22, 20255.0Cashier went above and beyond. We ordered food from the hot bar and she was very friendly and made sure to give us wet wipes for the chicken wings and she actually went around the counter to grab some napkins and put them in my bag. She was very nice and professional. You don’t get that kind of service often and when you do it’s a wonderful surprise.
- TSTammy SchnitzDec 21, 20255.0Pleasant service, clean bathrooms, friendly staff. Fast in trucker fuel
- MMMaxDec 11, 20251.0Be careful guys, they’re overcharging . Item price tag was $2.29, I did self checkout but after scanned price shows $3.99. I asked an employee to check out show her original price tag, she charged for $2.99 when I asked why $2.99 she yelled and said plus tax. I showed her price (I took a picture) she yelled again and said it’s not this item original price. She was so rude and unprofessional. Btw she was manager)). Imagine if manager acting like this I don’t want think about other employees
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours for Pilot Travel Center in Shelbyville, IN?
The Pilot Travel Center in Shelbyville is open 24 hours a day, 7 days a week, including holidays.
Does the Shelbyville Pilot Travel Center offer showers?
Yes, showers are available, but we recommend using the store locator tool or contacting the store directly for shower availability and prices.
What fuel options are available at this Pilot Travel Center?
This location offers gasoline, diesel, DEF, and EV charging stations for electric vehicles.
Can I purchase an eGift card from this location?
Yes, you can purchase eGift cards online through the Pilot website or app.
What payment methods are accepted at Pilot Travel Center Shelbyville?
Payments accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payment methods.
Is overnight parking available at the Shelbyville Pilot Travel Center?
Overnight parking is available, and you should contact the store directly for location-specific parking rules and availability.
Are there electric vehicle charging stations at this location?
Yes, there are EV charging stations available at Pilot Travel Center in Shelbyville.
What nearby dining options are available around Pilot Travel Center in Shelbyville?
Nearby dining includes Cinnabon, McDonald's, Sidewalk Cafe, Brew Brothers, Center Bar, and the Steakhouse at Indiana Grand Casino, offering various food and drink choices before or after your visit.
Are there entertainment venues near Pilot Travel Center in Shelbyville?
Yes, nearby entertainment venues include Indiana Grand Casino, Horseshoe Indianapolis Racing & Casino, Indiana Downs, Grand Casino Shelbyville, and the Indiana Derby race track.
How can nearby places like Western Union or Blue Rhino Propane Exchange be useful to customers at Pilot Travel Center?
Customers can use nearby Western Union for money transfer services and Blue Rhino Propane Exchange for propane needs, complementing their travel and convenience requirements during their stop.