Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Shelbyville, IN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shelbyville location today.
Location
Hours
Reviews
4.3
152 reviews
5 stars
106
4 stars
20
3 stars
9
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to resolve issues.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues while others noted well-maintained cars.
Overall Experience
While many customers had positive experiences, there were notable complaints about unprofessional service and lack of follow-up on issues.
Efficiency
Customers appreciated the quick and easy rental process, with many noting fast service and minimal wait times.
- SGStephanie Gellizeau5 days ago5.0We took a family vacation in September. We had rented a luxury SUV. When we got there the vehicle was smaller than we expected. Derek went above and beyond to get us into something bigger to fit our needs. Within a couple of hours he had found a bigger vehicle and we were able to swap out prior to leaving. Our family is so thankful for him.
- ABAnita BuoteSep 24, 20255.0We rented a truck to move my son from NY to Shelbyville. The air conditioner didn't work in the truck. However, they made adjustments to my bill for me for the inconvenience.
- PJPatrick JonesSep 2, 20254.0Very polite and helpful
- DHDavid HAug 15, 20255.0I went in to pick up a vehicle that I had reserved for 3 days, they couldn't find my reservation, even with the confirmation email. The young man working there (Derek) made things all good and put me in a vehicle. I would suggest that you call and make reservations and do not trust the India hotline that you are sent to. Many thanks to Derek, every business needs employees like this. Great experience. Dave
- TSTeresa SchumanJul 11, 20255.0Alex at Enterprise Rental Shelbyville IN was fantastic at helping us with all our needs. We had concerns and he handled them in a professional way and assured us it was taken care of.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Shelbyville, IN?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Shelbyville?
The Shelbyville location is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car Shelbyville?
You can reserve your rental car online through their reservation page at enterprise.com/reserve or by calling their local phone number +1 317-398-9898.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Shelbyville offer any special deals?
Yes, they have great weekend rates available. You can book these specials on their website under the weekend specials section.
Is Enterprise Rent-A-Car in Shelbyville owned by a woman and do they offer discounts for active military?
Yes, this location is woman-owned and offers discounts for active military members.
What nearby dining options can I visit before or after renting a car at Enterprise Shelbyville?
Nearby restaurants include Cholula Mexican Restaurant, Subway, Pizza Hut, Taco Bell, Burger King, Chopsticks Sushi Bar and Asian Cuisine, and New China Buffet for a variety of dining choices.
Are there entertainment options near Enterprise Rent-A-Car in Shelbyville?
Yes, you can visit Republic Theaters - Studio 10 Cinemas, a nearby cinema for movies and entertainment.
What medical facilities are located near Enterprise Rent-A-Car in Shelbyville?
Nearby medical facilities include Dasco Home Medical, The Jane Pauley Community Health Center, Sleep Center Of Major Hospital, Major Medical Group, Duran Chiropractic, and Shelby County Health Department.
Which nearby places can help me with vehicle maintenance or services while renting from Enterprise?
Valvoline Instant Oil Change is close by if you need automotive repair or oil changes during your rental period.