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AutoZone Auto Parts

4.2
(319 reviews)

Business Details

327 E Broadway, Shelbyville, IN
46176, United States
(317) 392-0968
https://www.autozone.com/locations/in/shelbyville/327-e-broadway.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Broadway in Shelbyville, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, IN or call us at (317) 392-0968.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
327 E Broadway, Shelbyville, IN
46176, United States

Hours

Reviews

4.2
319 reviews
5 stars
175
4 stars
83
3 stars
28
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Product Availability

Several reviews mentioned issues with product availability, including instances of items being listed as in stock but not actually available, leading to customer frustration.

Store Cleanliness

Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

Feedback indicated that experiences could vary significantly depending on the staff present, with some customers reporting unhelpful or rude interactions.
  • LR
    Lukas Riggins
    Dec 18, 2025
    5.0
    As down to earth as she is, Lexy was extremely helpful. She may not be everyone's cup of tea, but she tells it how it is. I went in thinking I had a fuse problem and all she did was wiggle a battery cable. Saved me money and gave me experience. Thank you, Lexy!
  • BB
    Brookstr502
    Dec 8, 2025
    5.0
    Knowledgeable staff
  • JH
    Jarrett Helton
    Nov 1, 2025
    1.0
    I’ve been coming here for years. Xavier, the shift manager, asked me for my ID to warranty a part tonight. I find this to be highly invasive especially since I didn’t have to provide ID to setup the account. I’m sad to see barriers placed in-front of the warranty process because the historically generous warranty at Autozone is the only reason I keep coming back here instead of getting parts off Amazon or Rock Auto.
  • TT
    Timo
    Oct 24, 2025
    1.0
    This is 2nd time for this store saying they have a much needed part only to find out they LIED. They should pay for my wasted gas! “Not happy Bob, not happy!”

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Shelbyville, IN?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Shelbyville?

The store is located at 327 E Broadway, Shelbyville, IN 46176, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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