Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Broadway in Shelbyville, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, IN or call us at (317) 392-0968.
Overall, customer service is frequently praised, with many reviews highlighting friendly and helpful staff.
Product Availability
Customers expressed frustration with product availability, particularly regarding online orders and stock discrepancies.
Store Cleanliness
The store is noted for being clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
Customer experiences vary significantly, with some reporting excellent service while others encountered rude or unhelpful staff.
Knowledgeable Staff
Several reviews commend the staff's knowledge and willingness to assist customers with their automotive needs.
JH
Jarrett Helton
Nov 1, 2025
1.0
I’ve been coming here for years. Xavier, the shift manager, asked me for my ID to warranty a part tonight. I find this to be highly invasive especially since I didn’t have to provide ID to setup the account. I’m sad to see barriers placed in-front of the warranty process because the historically generous warranty at Autozone is the only reason I keep coming back here instead of getting parts off Amazon or Rock Auto.
TT
Timo
Oct 24, 2025
1.0
This is 2nd time for this store saying they have a much needed part only to find out they LIED. They should pay for my wasted gas!
“Not happy Bob, not happy!”
What types of auto products can I find at AutoZone on E Broadway?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts customer service?
You can call them at (317) 392-0968 or email customer.service@autozone.com.
Which nearby gas station is convenient to visit before or after shopping at AutoZone?
The BP gas station, which also has a convenience store, is near AutoZone and can be convenient for fueling up before or after your visit.
Are there dining options near AutoZone where customers can grab a meal?
Yes, nearby dining options include KFC, Chester's Chicken, Domino’s Pizza, The Chicken Inn, Chicken Inn, and Papa John’s Pizza.
Is there a nearby location where I can do money transfer services near AutoZone?
Western Union is located nearby for money transfer services.
What other automotive service providers are near AutoZone in Shelbyville?
Nearby automotive-related services include Esters Auto Repair, O’Reilly Auto Parts, and Phelps Auto Sales, which offers used car sales and automotive repair.