Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Broadway in Shelbyville, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelbyville, IN or call us at (317) 392-0968.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
319 reviews
5 stars
175
4 stars
83
3 stars
28
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Availability
Several reviews mentioned issues with product availability, including instances of items being listed as in stock but not actually available, leading to customer frustration.
Store Cleanliness
Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
Feedback indicated that experiences could vary significantly depending on the staff present, with some customers reporting unhelpful or rude interactions.
- LRLukas RigginsDec 18, 20255.0As down to earth as she is, Lexy was extremely helpful. She may not be everyone's cup of tea, but she tells it how it is. I went in thinking I had a fuse problem and all she did was wiggle a battery cable. Saved me money and gave me experience. Thank you, Lexy!
- BBBrookstr502Dec 8, 20255.0Knowledgeable staff
- JHJarrett HeltonNov 1, 20251.0I’ve been coming here for years. Xavier, the shift manager, asked me for my ID to warranty a part tonight. I find this to be highly invasive especially since I didn’t have to provide ID to setup the account. I’m sad to see barriers placed in-front of the warranty process because the historically generous warranty at Autozone is the only reason I keep coming back here instead of getting parts off Amazon or Rock Auto.
- TTTimoOct 24, 20251.0This is 2nd time for this store saying they have a much needed part only to find out they LIED. They should pay for my wasted gas! “Not happy Bob, not happy!”
- RHRobert HammondAug 17, 20254.0Friendly staff very helpful
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Shelbyville, IN?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Shelbyville?
The store is located at 327 E Broadway, Shelbyville, IN 46176, USA.
What brands of auto parts does AutoZone in Shelbyville carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone offer in-store pickup and same-day delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
What types of auto products can I find at AutoZone on E Broadway?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts customer service?
You can call them at (317) 392-0968 or email customer.service@autozone.com.
Which nearby gas station is convenient to visit before or after shopping at AutoZone?
The BP gas station, which also has a convenience store, is near AutoZone and can be convenient for fueling up before or after your visit.
Are there dining options near AutoZone where customers can grab a meal?
Yes, nearby dining options include KFC, Chester's Chicken, Domino’s Pizza, The Chicken Inn, Chicken Inn, and Papa John’s Pizza.
Is there a nearby location where I can do money transfer services near AutoZone?
Western Union is located nearby for money transfer services.
What other automotive service providers are near AutoZone in Shelbyville?
Nearby automotive-related services include Esters Auto Repair, O’Reilly Auto Parts, and Phelps Auto Sales, which offers used car sales and automotive repair.